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3.8 13 Complaints
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The Bureaus Complaints 13

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The Bureaus I viewed a printout of my credit record and found some errors

I viewed a printout of my credit record and found some errors. I believe that these items are damaging my credit file. These disputed accounts were claimed to have been accurate or verified. DISPUTE REASON: "CONTRACTS WERE CANCELLED" "NO CONTRACT EXIST" These accounts are still inaccurate and need to be corrected or deleted as soon as possible; Here are the things that I want to be verified as accurate: THE BUREAUS INC Original Creditor: CAPITAL ONE BANK Account #: 41597*** What procedures does your business have in place to investigate accounts? Can you grant me a copy of those procedures? Second, what paperwork are you judging your verification off? Please send that to me also. Any and all others are inaccurate and/or outdated and must deleted immediately from my credit report. I am sure you are aware that the provisions of Section 611 of the Fair Credit and Reporting Act of 1970 are clear, I demand these accounts to be removed from all current and future credit reports.

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J. Stiedemann
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I am not liable for this collection's debt with "THE BUREAUS *** and do not have a contract with convergent. They do not provide me any original documents or application like I have asked. I was not able to file a complaint due to a consistency of incompliance of the company to validate the debt that does not belong to me.

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S. Braun
Verified customer This complaint was posted by a verified customer. Learn more

Misleading False Reporting This account is negligently and inaccurately reporting failing to comply to 15 USC ***. Delete this unverified and misleading account.

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A. Veum
Verified customer This complaint was posted by a verified customer. Learn more

I have tried several times to get this collection agency removed from my credit report. I do not know this company and they have not been able to provide me with a debt verification letter within the allotted timeframe (not even months later). I have been working hard on rebuilding my credit and this collection agency is a real problem. I want this collector and their information removed/deleted from my credit report. I have just graduated college and they hurting my employment chances.

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The Bureaus I have contacted the Bureaus via the contact me section on their website in regards to two accounts appearing on my credit report from them

I have contacted the Bureaus via the contact me section on their website in regards to two accounts appearing on my credit report from them. They prompted me to contact them via email. I sent them an email requesting how I could register online to view these accounts they had listed on my credit report. They sent an email back requesting my social security number. I explained to them that I just needed help registering for their website so I could view the accounts. They continued to ask me for my personal information. I called and spoke to someone who could not give me any information on how I could see these accounts that were listed on my credit report. The only information I received from them was them stating they only had one account for me and wanted to know how I would like to take care of the account. I asked what their options were and was told I needed to tell them what I would be doing. I again asked for options from them to take care these unknown accounts. No help.

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D. Johnson
Big Bear City, US

I am not liable for this debt with (01 COMENITY CAPITAL BANK) and I do not have a contract with (THE BUREAUS) plus they did not provide me with the original application like I asked.Account No: *** Amount Disputed: $460 MY PURPOSE OF THIS COMPLAINT ISN'T TO GET THIS ACCOUNTS VALIDATED, THE PURPOSE OF THIS COMPLAINT IS TO ENSURE THAT THE ACCOUNTS WILL BE PERMANENTLY REMOVED FROM MY CREDIT REPORT AND TO BE PAID FROM THIS COMPANY FOR THEM VIOLATING MY CONSUMER RIGHTS (FCRA).

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K. Stanton
US

The ***. Validation of debts [15 USC ***g] subsection (b)

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J. Schulist
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I am not liable for this debt 01 COMENITY BANK with and I do not have a contract with THE BUREAUS plus they did not provide me with the original application like I asked.account number: ***amount disputed: $2,842

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C. Lebsack
Verified customer This complaint was posted by a verified customer. Learn more

I am not liable for this debt with COMENITY CAPITAL BANKEXP and I do not have a contract with THE BUREAUS *** plus they did not provide me with the original application like I asked. I demand this account to be deleted from my credit report.

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The Bureaus This company was handling a collection account from Comenity Capital Bank

This company was handling a collection account from Comenity Capital Bank. This account was paid however, they refuse to update the credit bureaus and remove the collection account. I was told after 30 days the account would be removed and updated. I raised a dispute 2 times with this company and they have refused to respond correctly. Now I am demanding that the collection account be updated and removed immediately from all 3 credit report agencies. I called the comapny in which the payment was made and they stated they didnt handle the credit reporting part of thecompany and was just a third-party on collections. I have tried calling multiple times but always get redirected back to the third-party company D&A Services LLC. The account was paid on 04/16 however the reporting has yet to be updated to the credit reporting agencies. This account has impacted my employement and i need it removed immediately. I will be force too raise legal actions if this isn't removed immediately.

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V. Hickle
Verified customer This complaint was posted by a verified customer. Learn more

This complain is due to the negative marks made by your company on my credit file. I would be willing to accept this debt if it were mine and upon Validation and Proof of Claim but its not mine and theres no way that you can validate it. So let it be known that I am requesting full validation of this debt. I demand that you take action to this matter because it is causing me a lot of stress lately. Please remove this negative account in my credit report. The value of my credit worthiness is at stake.

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D. Padberg
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I am not liable for this debt with COMENITY CAPITAL BANK and I do not have a contract with THE BUREAUS *** plus they did not provide me with the original application like I asked.

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L. Pfeffer
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I am not liable for this debt with 01 COMENITY BANK and I do not have a contract with THE BUREAUS *** plus they did not provide me with the original application like I asked.account number: ***amount disputed: $2,827

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G. Dietrich
Verified customer This complaint was posted by a verified customer. Learn more

I get a person at my house to leave some court papers,I call the number in letter and not response, papers are not completely filled, I dont have any accounts or business with *** of *** or investment groups portfolio 15. They ask for name of order person in the house. Papers was leave at door. Need to get help on what or how to respond.

Is The Bureaus Legit?

The Bureaus earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: The Bureaus stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights The Bureaus's reputation as a trustworthy leader in their field. Customers can rely on The Bureaus's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for The Bureaus. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of The Bureaus's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Thebureaus.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Thebureaus.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Thebureaus.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from The Bureaus.

However ComplaintsBoard has detected that:

  • Thebureaus.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The thebureaus.com may offer a niche product or service that is only of interest to a smaller audience.
  • The Bureaus protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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The Bureaus I am a victim of identity- theft, I am writing to request that you block all accounts disputed as fraudulent on my credit reports with

I am a victim of identity- theft, I am writing to request that you block all accounts disputed as fraudulent on my credit reports with Transunion, Equifax, and Experian. This information does not relate to any transactions I have made. I did not give anyone authorization or consent to use my personal information. I hereby exercise my legal rights enacted by Congress and The *** which explicitly states when a victim of identity-theft dispute a fraudulent account on his/her credit report it shall be honored by all credit bureaus and all fraudulent information should be blocked within 4 days and proper notification shall be given to all data furnishers pursuant to section 605b of The Federal Fair Credit Reporting Act. I understand that the Office of the Attorney normally provides copies of the complaint forms or information regarding complaints to the business complained about and other private and public agencies. I authorize Complaintsboard.com to give copies or any information on the form to anyone deemed advisable.

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C. Hartmann
Verified customer This complaint was posted by a verified customer. Learn more

I am a victim of identity- theft, I am writing to request that you block all accounts disputed as fraudulent on my credit reports with Transunion, Equifax, and Experian. This information does not relate to any transactions I have made. I did not give anyone authorization or consent to use my personal information. I hereby exercise my legal rights enacted by Congress and The *** which explicitly states when a victim of identity-theft dispute a fraudulent account on his/her credit report it shall be honored by all credit bureaus and all fraudulent information should be blocked within 4 days and proper notification shall be given to all data furnishers pursuant to section 605b of The Federal Fair Credit Reporting Act.1. *** $409.00 Acct #

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J. Schowalter
Verified customer This complaint was posted by a verified customer. Learn more

15 U.S.C *** section 602 A. States I have the right to privacy.15 USC *** section 604 a section 2 it also states a consumer reporting agency cannot furnish a account with mine without my written instructions. 15 USC 1692C without the prior consent of the consumer given directly to the debt collector or the express permission of a court of competent jurisdiction a debt collector may not communicate with a consumer in connection with the collections of any debt.

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Q. Nicolas
Verified customer This complaint was posted by a verified customer. Learn more

ACCOUNT NUMBER: *** BALANCE: 400 DATE OPENED: 04/19 There is no contract binding me to this alleged debt, as it was In result of identity theft. 18 USC *** states they are violating my consumer rights by unlawfully transferring my authentication feature (social security number ) electronically. I have token it upon myself to even request the validity of this account yet they never provided me with proper proceeders and policies that ensures the integrity of the account

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The Bureaus You have DEFRAUDED me

You have DEFRAUDED me. It has come to my attention that you received payment on a debt that was canceled however, you are still preceding to collect from me. The notice to the agent is a notice to the principle, and notice to the principle is a notice to the agent. I demand that the following account be removed immediately:THE BUREAUS *** Equifax: 416656***Experian: 416656***Transunion: 416656***Per 15 U.S. Code ***, the finance charge is insurance that protects the lender in the event that the obligor defaults. The payment status of this account is in default, which means you received INSURANCE money! This account was then illegally listed on my consumer report as canceled debt.According to the *** when a creditor cancels a debt, a ***c form must be sent to the obligor or consumer. I never receives my ***c for this canceled debt. Therefore, you are coercing me into paying the balance, which is FRAUD. Since insurance money was collected, the *** identifies canceled debt as income. Income does not get reported on the consumer report and TAX FRAUD has been committed!

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The Bureaus this account was opened fraudulently and without my consent it was a matter of unauthorized use pursuant 15 USC ****p- The term unauthorized use

this account was opened fraudulently and without my consent it was a matter of unauthorized use pursuant 15 USC ***p- The term unauthorized use, means a use of a credit card by a person other than the cardholder who does not have actual, implied, or apparent authority for such use and from which the cardholder receives no benefit. they have used my social security card to open an account under my name without my permission. they are also in violation of 15 usc 1692g.1006 model form B-1 which i never received. this account is reporting false and inaccurate since the definition of a creditor pursuant 1006.2(g) Creditor means any person who offers or extends credit creating a debt or to whom a debt is owed. The term creditor does not, however, include any person to the extent that such person receives an assignment or transfer of a debt in default solely to facilitate collection of the debt for another. THE BUREAUS is a 3rd party collection agency which means they are excluded from being a creditor making this account in violation of 15 USC 1681e(b) accuracy of report. since it is reporting inaccurate by having them as the creditor ACCOUNT:

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The Bureaus On January 24, 2022 and February 21, 2022 I wrote to The Bureaus, *** requesting that they validate an alleged debt they claimed is owed to them

On January 24, 2022 and February 21, 2022 I wrote to The Bureaus, *** requesting that they validate an alleged debt they claimed is owed to them by me. In my letter I requested that they provide specific documentation of validation as pursuant 15 USC 1692g(b). However they failed to address my very specific legal requests, and have continued to unlawfully report this purported debt in violation of my right to privacy and the cease and desist requests, submitted in my previous communications, as defined under the *** The instruments they provided did not validate their proof of claim as it did not include evidence of any legal instruments bearing my my signature or their lawful right to collect on this alleged debt; nor did it contain the accounting ledger in accordance with 15 USC 44. Under the *** it is unfair or unconscionable to attempt to collect an alleged debt in any amount that is not expressly authorized by an agreement creating the debt or permitted by law. Their negligence and unlawful reporting of this alleged debt is causing me unwarranted stress and frustration, damaging my reputation and credit worthiness, and affecting my mode of living.

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The Bureaus I lost my wallet in the parking deck of the airport years ago

I lost my wallet in the parking deck of the airport years ago. Once i got to the terminal i realized i did not have my wallet which contained my id,social security card passport card, credit cards, bank cards, cash etc. I IMMEDIATELY back traced my steps but when i got to the area where my car was parked, my wallet was gone. When I checked my credit report for the first time on January this year, I discovered that there are accounts there that are not mine, addresses I never resided and inquiries I never made. I have contacted all of the creditors to make them aware of this issue. I also found this account that I believe not mine:Acct name: THE BUREAUS (Original Creditor: 01 COMENITY BANK)acct no. ***date opened 04/01 balance $932.00 I am not liable for this debt and I do not have a contract with:Company: THE BUREAUS Address: *** Tel No: *** Police Report and FTC Affidavit are attached with this complaint together with dispute letter sent to the bureaus. I also filed complaints thru CFPB. Please delete this account from my credit report at once. Any questions or concerns I can be reached at *** and email at [protected]@icloud.com.I need a response from the company.

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The Bureaus I received a notification from The Bureaus *** on 3/19 and as allowed under the Fair Debt Collection Practices Act (FDCPA), I am requesting

I received a notification from The Bureaus *** on 3/19 and as allowed under the Fair Debt Collection Practices Act (FDCPA), I am requesting that you allow me to validate the alleged debt. I am aware that there is a debt from *** but I am unaware of the amount due and your *** does not include a breakdown of any fees. Please provide a breakdown of fees including any collection costs and charges. Provide a copy of my signature with the provider of service to release my personal information to you. It's a violation of the collection practices act for a debt collector to refuse to send a validation notice or fail to respond to my verification email/ request via Complaintsboard.com. If I encounter such behavior, I can file a complaint with the *** Protection Bureau. Please send this information via Complaintsboard.com as my formal debt validation request, which I am allowed under the Fair Debt Collection Practices Act -FDCPA. I request full documentation of what you received from the business of service in connection with this alleged debt. Additionally, any reporting of this debt to the credit bureaus prior to allowing me to validate it may be a violation of the Fair Credit Reporting Act, which can allow me to seek damages from a collection agent. Additionally, if your company can't provide me with verification of a debt, it legally can't continue to try to collect from me. Your company must also ask the credit bureaus to remove any negative reports related to the collection if you cannot provide verification of debt.

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The Bureaus This company has been holding my bike title hostage for almost two full years now

This company has been holding my bike title hostage for almost two full years now. I had a motorcycle lease through Capital One back in 2015. By 2018, Capital One sold the account to this debt collection company, Bureaus Investment Group LLC. At the time I was starting a business, and fell behind on payment. Some time during the Summer of 2018 I paid off the debt in full to Bureaus Investment Group LLC. When this transaction occured, I was told that: 1. DMV would possibly send me the title, 2. B.I.G. LLC would be sending my a satisfaction of payment document 3. B.I.G. LLC would send Capital One a lien release so I could obtain my title. I waited an entire year, and never received any documents to put the title rightfully in my name. In 2019 I was able to track down the collectors, B.I.G. LLC, and requested my title be sent to me with satisfaction of payment. Never heard a single thing back, or received any documents in the mail. It is now June . I have spent weeks going back and forth with Capital One on the hold up. They told me the fault lies with B.I.G. LLC. I finally got a hold of them and they were supposed to certify mail my documents on June 5th. I was told I could call in to get a tracking number. I have not recieved any of my documents via mail. It is also impossible to get a hold of them. Any time I call, I get directed straight to a voicemail, and no one has returned any of my calls. This company is illegally witholding my bike title, something that I paid of two years ago, and is rightfully mine. Because of their negligence, Capital One still holds a lien on my bike, and I am not at liberty to sell the bike or do anything as the rightful owner.

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The Bureaus This is a formal complaint against THE BUREAUS *** located in ***, **

This is a formal complaint against THE BUREAUS *** located in ***, . This company has repeatedly violated my consumer rights under the Fair Credit Reporting Act and has caused me much unnecessary financial AND mental distress. For starters, they're reporting an erroneous & unverifiable account on my credit report and not to mention an account in which I've asked for proof of claim and in which they have not been able to provide, per the *** Despite my efforts to resolve this unfortunate nightmare for several months now, THE BUREAUS *** has completely ignored my communications and legal submissions to remove this inaccurate information from my credit report. I am well aware of the many, many other complaints filed against this company for their illegal and unethical business. Yet, somehow, this company is still in business. This company's unprofessional & negligent behavior has caused lots of serious harm, not only to my ability to establish credit & good interest rates, but also to my character as a Professional and as an individual. Please help me, and the many other consumers just like me, to put a stop to the operation of these unethical & immoral business practices immediately. I sincerely appreciate your time and assistance in this matter and hope to hear from you very soon. As previously stated, this credit reporting agency is reporting erroneous, derogatory information about me to which is killing my credit & my Professional image. They've refused to send any proof of their claim because they have none since this account has never even existed. Therefore, my only wish is to have them permanently remove the inaccuracies that Ive disputed from my credit file immediately.

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The Bureaus On 3/18/22 I sent a formal request via certified mail to The Bureaus *** regarding a collection account they are reporting under my social

On 3/18/22 I sent a formal request via certified mail to The Bureaus *** regarding a collection account they are reporting under my social security number.I requested validation, made pursuant to the Fair Debt Collection Practices Act and the Fair Credit Reporting Act, along with the corresponding local *** laws. as well as competent evidence bearing my signature, showing that I have (or ever had) some contractual obligation to pay them.They are also in violation of the *** DEBT COLLECTION ACT, .GENERAL STATUTE.CODE 58/70 et seq. which prohibits a debt collector or credit bureau from engaging in debt collection in *** unless the debt collector or credit bureau has obtained a surety bond and filed a copy of the bond with the Office of the Secretary of State. The *** DEBT COLLECTION ACT (NCDCA) defines a debt collector as any person who directly or indirectly engages in debt collection and further applies to creditors attempting to collect their own debts. . GENERAL.STATUTE. CODE 58.70-15(b). Furthermore, . GENERAL.STATUTE.58/70 states that a person, firm, corporation or association conducting or operating a collection agency without the permit shall be guilty of a class I felony.As of today 4/14/22 they are in violation of *** DEBT COLLECTION ACT, . GENERAL.STATUTE.CODE 58/70 et seq. as well as the DECEPTIVE TRADE PRACTICES-CONSUMER PROTECTION ACT, SUBCHAPTER E. To my knowledge, The Bureaus *** DOES NOT have a surety bond on file with the *** Office of the Secretary of State, and are continuing to violate *** State Laws as well as Federal Debt Collection Laws. Due to this violation, any negative tradelines on my credit report must be removed.

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The Bureaus On November 1st, I wrote to The Bureaus *** disputing a collection posted in my account and requested for more information, specifically

On November 1st, I wrote to The Bureaus *** disputing a collection posted in my account and requested for more information, specifically validation on the debt. I sent the letter via certified mail *** tracking number ***) and it was delivered on the 10th of November . In the letter, I also requested the company to Cease and Desist from reporting this debt to any *** On November 20th, I received a letter back from The Bureaus ***, stating that they had received my letter requesting debt validation and they provided a summary of the debt and attached credit card statements showing purchase (what happened to privacy?). On December 6th, I responded back to The Bureaus ***, advising that they had still not provided any proper validation for the collection account in my Credit Report and that they were violating my rights as a consumer for not providing this information. They had also not deleted the account from my Credit Report and the language used on the letter had violated several consumer laws. This letter was sent via certified mail *** tracking number ***) and a return receipt was also included. I received a return receipt signed that The Bureaus *** received my letter on the 16th of December . As of today, January 14th, I have not heard back from The Bureaus ***, and they are still reporting the collection account on my Credit Report. How am I supposed to pay an account that cannot be properly validated? This could possibly be a fraudulent account that they can't even prove is mine. I asked for a signed contract, and nothing has been provided. I need your help resolving this as I'm not getting anywhere with this company.

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About The Bureaus

Screenshot The Bureaus
The Bureaus (thebureaus.com) is a leading company in the field of credit reporting and debt recovery. With its committed professionals and state-of-the-art technology, the company offers a wide range of reliable and efficient services to businesses and individuals alike.

The Bureaus is proud to provide the most comprehensive and accurate credit reports that help businesses make informed decisions about their potential customers. Their credit reporting services cover a wide range of information, including credit history, outstanding debts, financial judgments, and bankruptcies. The Bureaus' credit reports are based on data from the leading credit bureaus and are regularly updated to provide the most up-to-date information on credit scores.

In addition to credit reporting, The Bureaus offers extensive debt recovery services that are designed to assist businesses and individuals with collecting outstanding debts. The company's experienced collection specialists work diligently to recover debts while maintaining a positive relationship with debtors. The Bureaus provides customized debt recovery solutions and offers flexible payment options to debtors to help them resolve their outstanding debts as quickly as possible.

The Bureaus prides itself on its absolute commitment to quality and customer satisfaction. The company's team of professionals is dedicated to providing the highest level of customer service, ensuring that each customer receives personalized attention and solutions tailored to their specific needs. The Bureaus goes the extra mile to ensure that its customers receive the best possible service by employing the latest technology and industry best practices.

Overall, The Bureaus (thebureaus.com) stands out as a trustworthy and reliable credit reporting and debt recovery company with a proven track record of success. Whether you're a business or an individual, The Bureaus' services can help you make informed credit decisions and recover outstanding debts efficiently and effectively.

Overview of The Bureaus complaint handling

The Bureaus reviews first appeared on Complaints Board on Feb 5, 2023. The latest review I viewed a printout of my credit record and found some errors was posted on Mar 5, 2023. The latest complaint I am a victim of identity- theft, I am writing to request that you block all accounts disputed as fraudulent on my credit reports with was resolved on Feb 27, 2023. The Bureaus has an average consumer rating of 4 stars from 13 reviews. The Bureaus has resolved 9 complaints.
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  1. The Bureaus Contacts

  2. The Bureaus phone numbers
    +1 (877) 887-4824
    +1 (877) 887-4824
    Click up if you have successfully reached The Bureaus by calling +1 (877) 887-4824 phone number 0 0 users reported that they have successfully reached The Bureaus by calling +1 (877) 887-4824 phone number Click down if you have unsuccessfully reached The Bureaus by calling +1 (877) 887-4824 phone number 0 0 users reported that they have UNsuccessfully reached The Bureaus by calling +1 (877) 887-4824 phone number
  3. The Bureaus emails
  4. The Bureaus address
    650 Dundee Rd STE 370, Northbrook, Illinois, 60062-2757, United States
  5. The Bureaus social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

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