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Recently moved out July 31,2023. Moved into my other home July 1st so had the property empty. Cleaned carpets etc had the home tenant ready as it was a new build home and we were 1st in it.so it was easy to turn over. Waited patiently for deposit in the mail nothing until I emailed them this morning. Got an email with outrageous 630.00 carpet fee
lock box and rently install (the home did not have one when we moved in it was managed by different company)300.00
350.00- to clean…(I cleaned for 28 days.,,I was there for lunch everyday as it’s close to my job, It was spotless)
Deadbolt-240.00 (what?) it had a deadbolt
They basically robbed me and my family and I have to sadly go to court. I had a bodies inspector upon move in and move out.sad they would do this. Never been robbed before. 1950.00 reduced to 499.29 that they say will be mailed. And it’s the 29th. I read the reviews and I am a true victim now as well…..Someone has got to stop this! Beware..,,I kept a pristine home and paid rent early for 2 years at that property it can and will happen to you.,,,beware
Desired outcome: I should not have to pay for lock box and rently Blue install and sync. Prev. Mgt company did not have these upon us moving in. And carpets were cleaned and deadbolts in place and working why 240.00 for a deadbolt and 630 carpet cleaning?
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Beware of all management companies, they are all doing this. Invitation homes did exactly the same to me. Charged me for all sorts of things even though the house was cleaned perfectly. I even painted; pressure washed the porches and walkways. I had it professionally cleaned because they said I had to leave the receipt on the counter. The walk through I was told everything was perfect except for a missing light bulb. The next day the same guy that did the walk through started to move into the place, yet they claimed they had all sorts of repairs and they kept the deposit of 1750.00 and tried to charge me and extra 1700.00 for supposed damage. The carpet was new when I moved in. I was there 3 years and never walked on the carpets with shoes at all. They still smelled brand new, yet they tried to get me for $350.00 cleaning fee. (These management companies need to be stopped. They are completely ripping us all off. The whole purpose of renting is to not have to carry the load of repairs and standard maintenance. Now I'm in a Darwin home also a transfer from Street Lane and nether company saw this place before I moved in so I'm pretty sure they will not be returning my deposit as well. We should find a way to stop them .
Donna
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