Danbury Mint — charged my credit card two years after I paid for item
On 07/20/10 this company of "fine" collectibles charged my debit card for a purchase I made in 2008!! It was fully paid for in 2008. This was not a little charge, either. I called them everyday except Sunday (they aren't open on Sunday)and wrote them daily about this dumb mistake on their part. They were rude and unprofessional to me. On 7/20/10 I was told I would get an "immediate" refund. HA!! It has been over a week and no refund has shown up at my bank/card. I contacted my bank about this after Danbury Mint customer "service" rep told me the problem was with me and my bank! So my bank and I filed Notarized Affidavit of Unauthorized Debit Card Transaction with VISA. I informed Danbury Rips about this and they said "well, we are just going to charge you twice!". HA! I have all their emails to me admitting they made a mistake and I record all my phone calls and have 2 of the CSRs saying they made a mistake. So let them try anything. I would love to go after them.