Crocs Retail

So, I decided to buy some Crocs for my three daughters on the crocs.com website. I ordered them three weeks before Christmas, so I thought it was enough time to get them. However, four days before Christmas, I got an email saying that only two of the three pairs were shipped and the last one was "cancelled"! I was perplexed and disappointed at the same time! I had to spend two hours on hold yesterday to finally talk to a customer service representative, and they told me that the company guaranteed that orders placed before December 10 would be delivered before Christmas Eve. But what happened to my order? Now, my one daughter has no gift to open on Christmas day! I was so angry, and the service was extremely unsatisfactory!

In conclusion, the service I received from crocs.com was terrible, and I'm dissatisfied with their guarantee as an unhappy customer. I hope they improve their service in the future and avoid situations like this.

So here's the deal with Crocs. They've got these real cool limited edition releases and they want you to buy them. But, like, seriously, their website is straight up a joke. I was waiting in this "line" for the new LC3's for TWO WHOLE HOURS yesterday. I mean, I had better things to do, but I really wanted those Crocs, ya know?

Anyway, so finally at 12:45pm I was able to snag a pair and I was so pumped. I mean, I gave them my hard earned cash and everything. But then today, I get an email saying they cancelled my order! Are you kidding me? Apparently their fancy system had some issues and they had to cancel a bunch of orders. But like, that's not my fault, right?

So then they try to make it up to me by offering 50% off my next order and a few free pairs of Crocs. But honestly, that's not what I want. I ordered those LC3's for a reason and now I'm just out of luck.

I mean, I spend a lot of money on Crocs, clogs, sliders, you name it. But this experience has just left a bad taste in my mouth. I'm thinking I might have to switch it up and try out some Oofos instead. At least their website probably won't leave me hanging like this.

I recently had an experience with Crocs that left a sour taste in my mouth. At first, I was excited to try out their products and decided to make a purchase of three pairs over the phone since they were not available in stores. However, I found myself disappointed with their customer service.

There was a pair of shoes that I really wanted that oddly were priced at $39.99, but they were not available in the color I preferred. The salesman suggested an alternative color that was priced at $49.99, but he promised to adjust the cost of the shoes to $39.99. I thought it was a fair and reasonable solution, so I agreed to the purchase.

Unfortunately, I checked my credit card statement and discovered that they had charged me the full price of $49.99 for the shoes. I immediately called their customer service line to clear things up, but I found myself on hold for half an hour before reaching a representative.

To my dismay, the representative refused to do anything but issue me a credit to purchase more from their website. I was not interested in buying more from a company that had just ripped me off. It was frustrating and disappointing that they were not willing to address the issue and refund me the $10.00 that they overcharged.

Overall, I am saddened to say that my experience with Crocs was not pleasant. Although I do like some of their products, I do not think I will be making any more purchases from them anytime soon. It's a shame that their poor customer service has ruined what could have been a good shopping experience.

Got some crocs from their website few weeks ago, and man do I got some things to say! So, I ordered these cool crocs for 44.99, originally 49.99, on September 14th of this year. But, every time I tried to add these bad boys to my cart, it charged me the full price of 49.99. Kinda felt like I was getting crocked over, right? Anyway, I still wanted these crocs, so I placed my order, thinking I would get it all sorted out with customer service later. But, as of September 23, 2019, I ended up having to send 3 emails, talking to 3 different peoples on the phone, and even using their online chat function. And guess what? They said they couldn't do anything to help me, even when I showed them my screenshot of the original, cheaper price! Yeah, they told me they don't price match. Can you believe it?

Anyway, it's a real bummer, because these crocs went on clearance for 29.99 later on. And I was thinking, "why am I paying so much for these things?" Wish I had known this before. It's really made me question their customer service and policy, ya know? Crocs are great, but their website and customer service could use some improvement.