Cricket Wireless reviews and complaints 1
View all 631 complaintsCricket Wireless - customer service / total disregard of customer presence/ unethical behaviour
I am writing this letter to inform you of your staff and how it handles it course of business. Earlier today 11/13/19 i was completly shocked and appaled on how one of your managers named Alfred or Alfredo was screaming and handled himself in front of several customers including me. He screamed to another employee to the point of making her cry . I without wanting to know about the dispute found out what it was about. I really believe the your managment is key in maying your stores run smoothly but when managers dont have proper training on how to handle them self and have no clue in how to communicate with others, that in its self creats big burden and lowers everyones moral including customers. Now as a concern customer I worry how I will be scorned and treated if I ever present a former complaint. Iam debating and really considering switching carriers. Sorry to inform you but that is how I feel
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