The complaint has been investigated and
resolved to the customer's satisfactionResolved Cricket Wireless — billing
resolved to the customer's satisfaction
Ever been completely screwed by cricket? Do you call and call but can't get a live person on the phone who knows what they are doing and does what they say they will do? Ever get looped around their automated system and can't get a supervisor or the manager's name?
Well I have done the research for you!!!
I just got off of the phone with their parent company and here is what you need to solve your problem:
Leap wireless [protected]. Keep trying if you get voicemail. Don't leave a message. Someone will eventually answer if you keep calling. It is a toll free number. Tell them you want to escalate a complaint against cricket. The person answering will ask you how you got the number. Cricket's own website advises that leap is their parent company. I googled leap and got the number.
Ask for the escalations department and tell them your problem. If you want to send something in writing, the escalations department fax number is [protected].
Cricket's legal department number is: [protected].
The address of the legal department is: 10307 pacific center court, san diego, ca 92121
Go get 'em!!!