The complaint has been investigated and
resolved to the customer's satisfactionResolved Cricket — customer service
resolved to the customer's satisfaction
Getting through to a person at Cricket is next to impossible, it is an aweful experience. Their IVR is hopeless. People need their phones, I paid my bill on 11/03 and have a text msg from them confirming that I did, it shows up on my bank statement as well. I cannot make a call because they claim that I haven't paid the bill.
I'm done with them.