SUBMIT A COMPLAINT

Costco Wholesale Corporationoptical dept

1
G Aug 02, 2018

Purchased a pair of glasses with progressive lenses and anti glare coating. The coating was guaranteed. The coating is now coming off unevenly. Took them back to Costco optical and I was initially told this was because I might have used a lense cleaner which damages plastic lenses. When I asked about the guarantee I am now told I cannot get a replacement because my prescription is too old!

Post your comment