Cooking Club of America / Scout.com
United States - 55343
I went to their web site some months ago and was looking around and Filled out a form to join, but I never...
Also got an invoice after I had chosen not to continue subscribing. The telephone number for customer services is correct. Just keep pressing 0 until you get a representative and take no notice of them talking all over you.
I have been a life member for awhile and have never received products for testing and keep getting bills for books I didn't receive I did pay the bills after they turned them over to a collection but have written and emailed the company with no answer so if you are smart you will have nothing to do with this company. Big scam.
Clicked on 30 day free trial for magazine to cooking club of america, within 7 days prior to receiving magazines I received a bill/invoice for $12.00 for annual dues. Stupid me I paid it!! Then received 2nd bill for unpaid dues of $12.00, e-mailed them with ck #, date received, & date they cashed ck! They claimed to update my account, but did not! E-mailed again demanding membership cancellation & refund. They in turn sent me 3 vouchers ($12.00 ea.) for lifetime membership. Documents stated "I would never pay anything ever again for this offer. They lied again, they billed me $337.00. Tried repeatedly to cancel this membership, but still receiving bills. E-mailed to & fro demanding resolution, on 12/28/2010 it was cancelled (they say). On 12/30/2010 they verified via e-mail bill was removed paid in full, & it would not go on my credit report or collections. I feel this is not over yet.
I paid for membership in may. Two months have passed and my "free gifts" which were to be sent with full payment were never received. Today I received an offer for a lifetime membership for $350 less the $24 i've already sent them. This is when I realized i've been scamed. I asked them for a full refund, which they claim takes 4-6 weeks. I am concerned I will not receive this given numerous complaints i've read on the internet. I am also concerned they will try and bill me for items i've neither ordered or received, which is apparently what this company does.
Cooking club of america says they will sign you up for a life account, but what you don't know when you sign up is that they keep billing you for life! I have cancelled by mail many times, to no avail. Then I contacted them by return mail (when they emailed me) and there were never any return answers. I don't care if they send me to a credit collector, I will not give them another dime!
They send trinkets along the way, telling you what a great deal it is, but you pay for all of it and more!
I wish the best of luck to all who sign up with this company!
I have repeatedly sent letters, returned merchandise, e-mailed requests to discontinue service I didn't...
There have been a lot of complaints concerning this company. When checking them out through the bbb I found information that may be able to help you. Here is the web link that shows their address, phone number and other information. The company is national membership however if you scroll down they have many dba names. One of which is cooking club of america. Bbb has helped many people with billing and membership issues from this company. Perhaps they can help you too.
This company sent me a bill a couple of months ago... At the same time thanking me for my membership... On the bill they have my name incorrect, but close enough to make it look as if I may have signed up. The mailing address is incorret, but close enough to make it come to my address (amazing). Now they have sent the magazine, of course with the membership number they evidently want assigned to me. Of course I also received the membership dues invoice. If I visit the sight to tell them I never signed up or even visited the sight before, they will manage to get the correct name and address from the email I send them. What the heck am I supposed to do??? Oh yes, by the way there is of course no phone number for me to contact them on the invoice or any other paper they managed to put into the envelope. Vera (the part of my name they got correct)
I was promised a multipurpose grater 100 dollar coupon card and other things after I joined. I sent my...
This is an online publishing company called scout publishing or scout.com. I cannot find a business address for the company.
They have a totally bogus condition in place regarding credits and refunds. I ordered a gift subscription of their online and print magazines called ny jets confidential (football team news). I paid $80 for the gift and charged it to my credit card. At the beginning of january, they charged my card again, without notifying me, for another year’s subscription. I notified them in writing and via multiple (unanswered) telephone calls that I wanted to terminate my subscription, that I didn’t authorize the charge, and that I wanted my money back. Finally today I spoke to a live person, who informed me that they have a no refund policy. He said that I would have had to ask for cancellation before january 1st in order to not be charged and since I didn’t, it was not their problem. He also said that these conditions were sent to me, but they weren’t. The company sent them to the party receiving the gift, not to me who’s the person they’re making pay for the service.
I have a real problem with this. My argument is what good is the law that they have to notify me of their terms and conditions and that I have to agree to them if I never receive and approve those terms? They could have sent them to anyone in the world! The point is, I didn’t have that information and I am the one paying for it.
On top of it all, them man I spoke to was abusive. I don’t think that companies should be able to get away with blatant abuse of “terms and conditions” statements. I want to make this very public and hurt their reputation as I am sure others have had the same experience.
This company is as unethical as can be imagined. Do not sign up for a "free" seven day subscription, or you will end up being charged. On december 13th, I signed up for a free trial of au. Tigers.com, which is a scout property. When I went to cancel my account, you can not cancel unless you talk to a representative. This way, apparently, there is nothing in writing. So, I called their office to cancel, and they were closed that day due to inclement weather. I left all of my information, including my account number, my phone number and all pertinent information, asking for my account to be cancelled. On december 26th, my account was charged. When I called to get a refund, they said their corporate policy is to not issue refunds. I asked to speak to a supervisor, who again told me their corporate policy is to not issue refunds. I asked even when it is your mistake? At this point we were disconnected. When I called back to speak to the supervisor, she was "out of the office."
Stay away from this company!
They send me cook books sometimes 2 times a month. The last 6 months I have returned them. I get the books in the mail and put return to sender and then take them to the post office. Unopened.
Then a month or two down the road they send me a bill for the book which I had sent back.
It's starting to upset me to the point of cancelling my membership. I will do that the next time I get another bill. The books cost a total of $29.95 each. I don't want them anymore that is why I put return to sender. Don't send me anymore books. Please
I was a member several years ago member #[protected] and they also had me down for 2 memberships. I liked cooking club at the time, but then I lost my job 07-2007 and canceled my membership and haven't been employed sense. I'm starting over again. I just got a collection notice today 10-14 and I can't afford this and don't feel I owe, because I canceled a long time ago in 2007. The notice is for $248.34. I don't even know if I can pay my home mortgage this month and in the future. What do I do!!!
I have been a lifetime member of this club for several years. Since I joined as a lifetime member I am...
do NOT even think about joining them anymore. It's a total scam. I signed up for the "trial" membership...
I decided to join cooking club of america because i'm always looking for new recipes and ideas. I was also intrigued by testing products. The products were substandard and the recipes were nothing special. Then I received an item from them in the mail. It was a stupid porcelain basket that I certainly did not want, so I returned it several months ago. I have been receiving invoices from them ever since stating that I needed to either return the item or pay the invoice.
I tried writing them a letter stating that I had sent the box back to them several months ago, and that I am not going to pay for an item I do not have in my procession. They still continue to send me invoices claiming I need to pay the invoice or return the item.
I, first of all would like to say that I am appalled at how this so called business is ran. I am an extremely...
I have repeatedly told this company that I am not interested in membership, yet I continue to receive phone...