Conn's Home Pluswarranty

S Jun 20, 2019
This review was posted by
a verified customer
Verified customer

Bought a sofa and love seat set. Disappointed first in the quality of product had to file more than one repair claim. Filed last claim three to four mo the before they were paid off. The tech came to fix them said they sent the wrong part. Ordered new parts which I never received . He came back out to fix something else. To me to hold wrong parts . Said he was moving to call the claim center and tell them them. Not my job but ok. So I did . Sent new repair guy out. Said he would order parts and come back out. Did not hear anything so I called again . Lady said it was still open. Got a call from someone wanted to know if I still wanted the items fixed. This has gone on almost a year. No repairs . No calls. Horrible customer service .

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.