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Zaxbys / service

1 Fort Payne, AL, United States Review updated:

Went by drive in window, could not understand lady, she got order wrong and when I tried to ask for napkins and she shut the window in my face before I got finished asking.

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  • Ti
      9th of Oct, 2009
    0 Votes

    On August 24th, 2009 I was hit by a car in a car accident. That happened in the am. My husband went to zaxbys that was down the street from the hospital and orderd me some food. I had not eaten all day. So when they told me that I would be released, so I would not have to cook he got the wings n things. The man who took the order made the wings hot and I do mean hot. They were so hot that I could not eat them. So I called the store about 10:30 pm and spoke to Ms Mosbly she told me that she would send me coupons for the two meals that we had that we were unable to eat. However, because someone else had also complained about their order in my apt complex they never sent the coupons to me. The other person per the manager Ms Mosbly the coupons came back to the store. And the other coupons that were sent out were to my apt number. Ive been in that apt since May and had never complained about them. I love their food, but for them not to honor their word I will never eat there again. And I am writing the corporate office and the chamber of commerce in duluth, ga.

    Every time that I have had company we always would go to zaxbys to order food for the group and its has always been 20.00 or more, BUT NEVER AGAIN.

  • Ho
      11th of Feb, 2010
    0 Votes

    i think its all the managers at all the zaxbys cuz when i worked there teh managers always had attitude whenever sumthing like this would happen...zaxbys is great (food wise) and i still eat there but everytime i go in there they yell at me even tho i dont work there anymore...and i say hey to my friend kevin and they all yell sayin u hafta leave...bla bla bla...ok well u just lost business...fine by me...

  • Je
      19th of Feb, 2015
    0 Votes

    I worked for zaxbys in sylacauga al and had to leave.. I couldn't get my check for about a year so I decided to try again and call cooperate, they told me my check would be mailed, a month later it wasn't here so I called the syl zaxbys they said they had the wrong adress twice them their payroll lady called and said she doesn't have to send it to me because I didn't have sense enough o give the right adress... I did though. Multiple times. I hate zaxbys now! My motherin law called after that rude woman and she had the adress wrong! So there trying again... Crazy people

  • Ch
      1st of Mar, 2016
    0 Votes

    I stopped at Zaxby's in Kernersville, NC on March 01, 2016 at 11:13am. My fries were cold and soggy as if from the night before and my sandwich (Kickin Chicken) was less than average. I have been a customer of Zaxby's for many years. My visit on this date was definately unsatisfactory.

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