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Zaxby's / big zax snack

1 Easley, SC, United States

I ordered the Big Zax Snack at the drive thru on my lunch break. I opened my box when I got to work and was very disappointed with what was inside. My fries were hard and the chicken was hard and over cooked - almost burnt - and my Texas toast was cold. Due to my time constraint for lunch, I didn't have the time to take the meal back. I ate what I could. I get this meal quite often and have never had this happen to me before. I do understand that at times all places get busy and maybe rush the food, but this isn't acceptable for my entire meal to be a problem.

Re
Nov 21, 2016

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