The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

[Resolved] Yext / changing my personal information on my webpage

1 Greenwood, IN, United States

Yext is a complete scam. Here is their latest pillaging... They are changing existing customers' business phone numbers in free web listings (that the customer created) They claim that they have this "right" to change your existing listings . They changed the personal information on mine and it is now another companies but it still has all my reviews on there and it still has a picture of the company I put on there .

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Yext Customer Care's Response, Aug 11, 2017

    We appreciate the feedback and would love to clear up any misconceptions out there. We cannot and will not change business information on listings that do not belong to our clients. We do not have access to this information and therefore, are not able to do this. Unfortunately, inaccurate information on business listings can occur in many ways, such as through data aggregators. Our services at Yext actually work to counteract this by putting businesses in control of their information across the publisher sites we partner with, allowing businesses to fix anything across these sites in real time. We'd be happy to further discuss how our services work with you. Please reach out to us at support@yext.com for assistance.

Br
Jul 28, 2017

Post your comment