Chrono24

I have bought an Ulysse Nardin watch from a seller on Chrono24. The seller is Luxurywatch LTD. I requested all details, and they mentioned that the warranty card is stamped and dated by the authourised dealer.
I paid through Trusted Checkout, and waited for the shipment for couple of weeks. I also asked for photos of the actual watch and warranty card, which turned up to be having no stamps. I decided to inform the seller and Chrono24 that this is not as per the agreement.
Chrono24 advised not to receive the shipment, and that exactly what I have done several weeks ago, and still I am not getting my money back.
The reason is that the seller is not asking the shipping company to return the parcel, which probably contains a fake watch or maybe even empty.
The parcel is left in the post office, and my money is on hold.

That is extremely bad service, allowing scammers to use your website, and not protecting the buyers from thyeir tricks.

I never thought I was so impatient. Thanks to them I understood it.
Three months ago I ordered extremely expensive Porsche Design 1919 Datetimer Eternity Black Edition Titanium & Rubber watches ($3, 470 worth, if it's interesting), Yes, not the most expensive ones, but still not a couple of bucks. The watches never arrived. I was so scared that they were stolen or seized or whatever else. But then it turned o that these jokers have never shipped the watches for no reason.
it's been three months and I am still here waiting for my order. I contacted them a million times and each time I hear the same story; don't worry, this situation is under control. No way I would believe this. You do absolutely nothing to resolve this issue. Just send these god darn watches and stop feeding me with promises!

I have purchased a watch via Chrono24 website and did not receive it. After waiting for like forever I decided to contact the seller in order to get some information about my order status.
I was told that my watch was out of stock so I have to wait until they get one. I decided to cancel my order and buy from another store, but after I asked for a refund the seller stopped replying to my messages.
Then I contacted Chrono24 customer service and asked for help, but there was no response from them and no one ever helped me. What a scam!

When I checked the website www.chrono24.com, I found gold watch. I checked the availability and it was mentioned that the watch was with papers. I paid money for the order and delivery, but when the package arrived, I haven’t found the papers. I contacted the seller, but he excused and told me to wait, because he promised to send these papers. I waited 20 days and was shocked that they haven’t delivered it.