[Resolved] WinCo Foods / winco distributef grated parmesan cheese, 8oz glass jar
I purchased this product at your store located at 57th Ave and Bell Rd, Phoenix AZ in Dec 3rd.
I did not notice the contents of the jar container, primarily due to the label covering most of the container.
On Dec 6th, wanted to use the "grated cheese" on some lasagna (ingredients also purchased at Winco when I saw that the contents WAS NOT Grated cheese. The contents are light brown in color and has an extreme sodium (salt) taste, more in line with a seasoning salt... NO GRATED PARM. even though is is listed in the ingredients.
Not worth taking back to your store as it is 20 miles from my home.
Have been shopping at this store since it opened and will continue to do so. Respectfully, Gilbert Foulke, Sun City AZ
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
WinCo Foods Customer Care's Response, Dec 07, 2016
Gilbert, if you haven't - you should contact them directly at http://wincofoods.com/contact - they're amazing and quick at resolving issues!
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