Menu
Whirlpool Customer Service Phone, Email, Contacts

Whirlpool
reviews & complaints

www.whirlpool.com
www.whirlpool.com

Learn how the rating is calculated

2.8 1243 Reviews

Whirlpool Complaints Summary

566 Resolved
675 Unresolved
Our verdict: Dealing with Whirlpool, which has an average resolution rate, requires some diligence. Research their service in depth and read a variety of customer reviews for a balanced view. Approach any customer service interactions with detailed and well-prepared queries to facilitate a better resolution process.
Claimed
Whirlpool has claimed their business profile
Get notifications about new complaints and reviews of Whirlpool. We promise not to send you any unrelated messages.
Share
Write a review File a complaint

Whirlpool reviews & complaints 1243

Filter reviews by rating
5
0 review
4
0 review
3
0 review
2
0 review
1
2 reviews
Sort by:

Newest Whirlpool reviews & complaints

ComplaintsBoard
S
2:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Whirlpool reebok wrist watch received as complement is not in working condition

The Reebok wrist watch received as complement while puchasing Whrilpool Genius XL Refrigerator from M/s Nikshan Electronics, Nikshan Arena, Bank Road, Kannu-1, Kerala on 27th March 2010 (Bill No.02929 Invoice No. A33491 dated 27th March 2010, was not in working condition. When the same was brought to the notice of the dealer, I was informed that they were in a position to do anything in this regard.

Read full review of Whirlpool and 1 comment
Hide full review
1 comment
Add a comment
M
M
muntiyaz saifi
, IN
Jun 23, 2011 4:54 am EDT

dear sir
we are purchase the refrigerator of whirlpool genius @rs 13500 .we are buy the refrigerator 14 sep 2010.this refrigerator are do not working properly. please changed our refrigerator.faridabad/indra-nagar s.co-2nd plant/1/18/

ComplaintsBoard
M
6:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Whirlpool whirlpool washer

Have been having trouble with our Whirlpool washer for almost 2 yrs. Practically from day one. Have had servicemen from Nevada, Idaho, Arizona, work on washer and sometimes only give advise. One of the servicemen finally showed us how to reboot unit. Sometimes it takes several times to get it up and working. Whirlpool did extend the warranty once, since the problem had not been resolved.

Following is my email to Whirlpool and their returned comments:
We purchased a Motor Home June 25 2008 and began having problems with our washer soon after purchase, stopping during spin cycle. About the 3rd service call the repair man explained how to reboot the machine. We had machine serviced under warranty in Minden NV, Island Park ID, and Phoenix AZ. Warranty was extended once. We are still experiencing the same problem. It would seem only reasonable that the machine should be replaced after this much aggravation. Not only will it not be replaced, but warranty has been terminated. This after repairs have been to no avail. Very disappointed in product and your company.

Thank you for visiting the Whirlpool web site. We appreciate hearing from you.

We are sorry for the issues you are having with the Whirlpool washer, which is past the manufacturer's warranty. However, because we truly value you as a loyal customer and as a goodwill gesture, we will be pleased to send you any parts needed at 50% off the original cost. Please ask the service company which parts they recommend, then call us at [protected], informing us which parts need to be ordered. We will then reduce the price 50%, and the rest of the cost will be put on a credit card furnished by the consumer.

You are a valued Whirlpool customer and we apologize for any inconvenience this washer concern may have caused.

My response:
To my knowledge, all serviceable parts have been replaced. I cannot see any value in your offer, especially after 8+ service calls. I don't believe my spending time and money on another service call would be to any avail. I will however post on several RV forums your past service and new offer.

Their response:
Thank you for your reply. We apologize that we have not been able to fully meet your expectations.

My response:
I don't believe you have met your obligations, I assumed I was purchasing a product that would work.

CC:
Whirlpool
Tiffin Motor Home
RV net
FMCA
Woodalls
Good Sam
Coach Net

Read full review of Whirlpool and 5 comments
Hide full review
5 comments
Add a comment
M
M
Martin Mottwiler
, US
Aug 21, 2014 9:23 am EDT

We bought a whirlpool DUET front load washer a few years ago. From day 1, when it went in spin cycle, it shook the whole house. Went back to the store and complained. They told us we needed to install foam cushions under the the feet. Still shook. Now the bearings went out on the drum. Called whirlpool, got transferred 3 times until I found out the parts are not available. WHAT? No parts available for a 4 year old machine? I thought a manufacturer was responsible to supply parts on their product for 7 to 10 years? I guess being as big as whirlpool, you can get away with telling your customers, "sorry about your luck" ! I am forced to purchase a new washer, but it will DEFINATELY NOT BE A WHIRLPOOL!

D
D
dean_rollo
Rock Hill, US
Mar 15, 2011 2:54 am EDT
Verified customer This comment was posted by a verified customer. Learn more

(My posting to whirlpool.com website)

Dear Whirlpool Corporation,

I'm contacting you to let you know that I am very unhappy with the durability and longevity of your washer "Cabrio Automatic Washer" Model # WTW6300SW1, Ser # CT4072078, purchased new in October 2006 from Lowes Home Improvement. It was first repaired in June 2008 when the electronic control board went out. Happily, your company split the cost of this repair even though the warranty had just ended.

However, within the last 9 months, the washer began making a VERY loud noise during the spin cycle. We called a repairman ($60.00 out of pocket) and were advised that the main bearing was bad and the estimated cost of repair was going to be around $450.00. This over half the cost of the washer when we purchased it. This is entirely unacceptable and I expected more from this unit when I purchased it. This unit replaced a Kenmore that had run for over 20 years with not a single repair. Again, I expected this Whirlpool to perform just as long as the Kenmore it replaced. I will not be repairing this washing machine, but will be replacing it with something other than a Whirlpool.

I cannot know if you have had other complaints, but be assured that I will advise my friends and family members not to purchase this brand.

Signed,
Disappointed in Rock Hill SC,

L
L
lucy pottruff
Winnipeg, CA
Oct 04, 2011 10:42 am EDT

my washer has been down since sept6/11 they needed to order 2parts for the washer. on sept12/11 they called me to tell me one part is on back order until oct12/11. that is not satifactory to me i have 5 kids to do laundry for and my mother is a senior that i need to do her laundry every second day. since sept 12/ 11 i have been getting the run around between whirlpool and transglobe. i, am spending a week $50.00 going to the laundry mat to do laundry.whirlpool has denied replacing my washer now i, m very stressed i purchased the washer march /2011 i need a new washer this week as you are taking food away from my kids. because i, m spending it on going to do laundry. i have a letter from doctor due to the stress with whirpool. if something is not done by the end of the bussiness day today i will go to the better bussiness bereau. Thank_you lucy pottruff never thought whirpool was like this treating there customers with such poor service i want a new washer by wed oct5// or come and pick up the washer and dryer and refund me my money back

V
V
Viet Nam Vet from Layton
Layton, US
May 21, 2011 5:50 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Maybe they've changed manufacturing sites. We recently replaced a Whirlpool top loader to get a front loader (works better on large spreads than an agitator type). The washing machine was still working after about 18 years with two small problems, worn sprag gear in the top agitator and internal rust on the case due to age and clorox. We kept the matching dryer that is still going strong.

D
D
dean_rollo
Rock Hill, US
Mar 17, 2011 12:50 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear 123321 in Des Moines, thanks for your feedback. I didn't ask for nor expect anything from Whirlpool. Simply notifying them and anyone else that read this board of my unhappiness. Warranty or not, my expectations were (and still are) high. If WP can't live up to my expectations, I'll spend my money elsewhere.

ComplaintsBoard
I
11:41 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Whirlpool poor service/warrenty

We purchased a Whirlpool over-the-range microwave in August of 2017 (model # WMH1162XVQ2). In February, it quit heating food. I called warrenty information and they dispatched A&E to services. They did not come with the parts, so they ordered them. The parts never arrived, so I called Whirlpool, and they re-ordered the parts, telling me they would arrive together and to call for service when I got the package. I followed the instructions, and called when the parts arrived. I took another day off of work to meet the repairman only to find the parts that came were not the right parts. It has been a month and a half, and I am waiting once again for parts. When they come, I will need to take a third day off of work to meet the repairman. I told the customer service person it would have been cheaper and faster to just replace the mircrowave rather than dispatch a repairman from 60 miles away three times and annoy a customer with two months with a broken product. She said that was not their policy and, get this, extended my warrenty for 6 months. I told her it was a good thing, because it looks like the original warrenty (which expires in 4 months) won't last long enough for them to fix the first problem.

Read full review of Whirlpool and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
T
T
TNfamily
, US
Feb 18, 2011 4:52 pm EST
Verified customer This comment was posted by a verified customer. Learn more

On the 3rd day of owning my Whirlpool Gold Microwave, it stopped working and gave a code F7-Call for Servicing. I won't go into all the details, but tell you that four months later, I have had people to my house 9 times to try to diagnose/fix the problem. Every electronic part on the microwave has been replaced and they are trying to do a second round of replacing the same parts. The last two times they ordered the replacement part, the wrong part was sent. I am on day 37 without a microwave. The exchange department has denied the request to exchange. Every time I call customer service, they give me the runaround. I will NEVER buy a Whirlpool product again.

ComplaintsBoard
C
5:57 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Whirlpool faulty control panel fire hazard

Have had to replace the control panel two times. Recently the faulty control panel caused wires to burn in the control panel.

Read full review of Whirlpool
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
B
1:10 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Whirlpool delivery not on time

I purchased a whirlpool washing machine from big bazaar on jan 26. even after 10+ days and 100s of phone calls & delivery dates, big bazaar has failed to deliver the product to my address. big bazaar sucks. it's a shame how an inefficient organization like big bazaar is still flourishing in 21st century.

Bottomline: never buy a product from big bazaar which needs to be deliverd at your home!

Read full review of Whirlpool and 1 comment
Update by BNS
Feb 06, 2010 1:16 am EST

Stay away from BIG BAZAAR.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
D
D
Deepak Mathur_IBS
, IN
Feb 06, 2010 5:49 am EST

I too agree with these remarks. I had purchased an iron Bed from Ahmedabad store on 31 jan 2010, and was promised the delivery within 4 days, but till date there is no response from the store, customer care and manager. Pls dont buy from Big Bazaar. They are mean, selfish and unprofessional fellows.

ComplaintsBoard
D
1:21 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Whirlpool defective unit when brand new

I bought a whirlpool gold refrigerator from Low's late October 2009 and it was delivered a few days later. It worked for first few weeks. Then I took an 3-week vacation and it surprised me when I got home. The refrigerator completely stopped working. All the ice melt and everything inside (pork, chicken, sea food, beef, ...) spoiled. The liquid mixture filled up the bottom of the refrigerator and soaked my hardwood floor in the kitchen. The floor was stained and distorted. The kitchen smelled terrible. I had to throw away all the food and work hard to clean up the huge mess. I was really upset.

I called Low's and they delivered another one of the same model. Now I
don't know how long this one can last. The terrible look and smell of the bad refrigerator surprised the Low's delivery guys and their managers.

I have been contacting whirlpool customer service since the accident by email for last couple of months and they provided no help at all. They basically take no responsibility claiming I did not buy their extended warranty. They seemed really don't care about the customers. "Go and find out what your home owner's insurance will say" is the only answer l got from them.

Read full review of Whirlpool
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
K
10:11 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Whirlpool outrageous charge for service call for job performed

We own a 4-1/2 year old Whirlpool Duet washer, which over the last few months started giving us computer errors indicating lack of power, problems with the door latch or electric control board problems. We searched on the internet possible solutions to the problem, which appeared to be replacing the electric control board under the top cover in the center of the machine. To ensure that our thinking was correct and that there were no other issues, we contacted Whirlpool to discuss the problem, giving Whirlpool the model and serial # for our machine and to refer us to a repair company, hence A&E Repair Service. The technician came to our home without the part, but also DID NOT run a diagnostic to determine the issue(s). We told him what we thought was the problem and that was it! He gave me a price to have the work done and quoted me almost $500.00. I questioned the amount and told him that I knew that the part alone would be $200.00 and how could his service call be $300.00! He then went to his truck to doublecheck his numbers and came back with a $300.00 figure. We decided not to go with him and told him since he didn't have the part, we would look otherwise and do the work ourselves. He contacted a local repair company to find out if they had the part in stock, which they did. Fortunately, the control board was the problem and we did the work. My issue is that he did not run any diagnostic tests to confirm the problem and then charged a service call of $129.00. Outrageous! I will not call this company again. I have found another company that is HALF the cost of this one and are highly recommended.

Read full review of Whirlpool
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
S
2:07 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Whirlpool unreliable

Purchased a Duet Washer/Dryer combo unit THREE years ago. Washer stopped working and had to replace it entirely. It would have cost more to fix it. The thing that gets me upset is that I THOUGHT I was purchasing a reliable, long lasting product since it cost me an arm and a leg! The washer only lasted for three years! I believe that is considered "just broken in". In my opinion, these companies do NOT want products to last for a LONG TIME anymore. Those days are gone. Do your research by word of mouth or go online before purchasing ANYTHING nowadays. The reviews are out there! Listen to what people are saying.

Read full review of Whirlpool and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
A
A
Aspromallis
Port St. Lucie, US
Oct 28, 2012 4:33 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

My microwave caught on fire.(see attached Picture)

ComplaintsBoard
E
7:49 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Whirlpool waterheater-flamelock

I needed a new water heater ASAP so i went to Lowes, Madison IN., and purchased a Whirlpool water heater. This particular model says "Flamelock" on it. BEWARE! This is the biggest piece of JUNK, next to the 2010 Chevy Malibu.

From the start the water heater started leaking as the water heated up. Sears was contacted to make the needed repairs. The water heater had EVERY possible part on it replaced. No luck, it kept leaking. So the water heater was replaced with a new one.

The new heater started leaking from the start! Whirlpool was notified AGAIN and they sent Sears out AGAIN! This water heater was also completely reworked. No luck, it kept leaking.

Well through my research I have found that Whirlpool has had numerous complaints and problems with their FLAMELOCK brand water heaters across the country! As it turns out they can only handle 60-65 lbs of water pressure. Most homes are 70-75 lbs of pressure. This extra pressure on the tank causes the water, as it is heated, to leak out the pressure valve.

I have added a pressure reducer, $65-$95, and reduced the water pressure down to 65 lbs. The leak has slowed, at the worst i would dump out approx 1 gallon of water a day, now it is down to about 3-4 cups. By reducing the pressure our shower pressure has suffered!

Whirlpool will not remove the water heater, refund my money and I'm stuck with a piece of junk! I have also had to have the ignitor replaced at 6 months and this too is a common problem with this model!

Moral of this story, DONT BUY WHIRLPOOL!

Read full review of Whirlpool and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
W
W
Water heater helper
Johnson City, US
Jan 18, 2010 6:31 am EST
Verified customer This comment was posted by a verified customer. Learn more

If there is a constant leak from the T&P valve there may be something else going on. It could be thermal expansion. This is caused during the time the water heater is heating the water. It can cause a build up of pressure in the water heater resulting in the overflow of the T&P valve on the water heater since that is the only place it can relieve the pressure.
Several people are installing a thermal expansion tank to relieve that pressure. It works.

ComplaintsBoard
S
4:33 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Whirlpool repeated breakdowns

Details of washing machine.
Professional sport 7.0kg, serial no-inf092900810, model no-11638, dt of mfg: 14 jul 2009.
This washing machine was purchased on 22.07.2009 at vivek ltd27/1 balavinayagar kovil street, tuticorin-628002. bill no-3b010901492, dt:22.07.2009
Sir,
From the second month of purchase we were faced 4 breakdowns. though the service is good, we are very much worried on the repeated faults in this new machine/model. faults attended :-he-1, he2 (twice) &f2
Kindly let us know this "sport" model has some inherent problems. repetion of the problems after service warranty will be an unnecessary financial burden on me.
We believed that whirl pool is one of the best in washing machines, this faith is shattered by the above.
Our option is replace the machine with the one which is trouble free.
Regards,
S. ramasamy,
111/58-l state bank colony, polpettai
Tuticorin-628002
Mobile:[protected]

Read full review of Whirlpool and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
W
W
waytoabhinav
, US
Mar 29, 2015 3:01 am EDT

HI, I am also facing problem in control board after warranty. How much did they charged you for new board ?

S
S
sajuharan
, IN
Mar 05, 2015 3:26 am EST
Verified customer This comment was posted by a verified customer. Learn more

Thats really true, i had the same problem first contol board was broken in three months but they came to fix then later 6 months again same problem but they havnt fix few months then after couple of months past they came to replace the board again after that works perfectly. Now the same happen but the guarentee is over, the company said that i have to pay for the contol board

G
G
gysimha
, IN
Nov 11, 2014 10:41 am EST

the display shows f1 after 52 munits

ComplaintsBoard
K
12:06 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Whirlpool whirlpool - lost credibility & loosing customer's interest & loyalty

Whirlpool means trust & loyalty for us before but now it does mean poor quality, lack of credibility, lack of customer satisfaction, losing customer interest, lack of responsibility, lack of commitment, false promises, no timely delivery, poor response to customers, poor customer interaction, cheating customers, waste spending money on the brand which doesn't worth it, worst time spending interacting to employees & dealers of the company, no more a respectable and recognizable brand by itself itself.

I have purchased a Whirlpool refrigerator and chosen the dealer Viveks as it was mentioned as a authorized dealer in Whirlpool India website. But this is the worst experience I have ever had in my life and they have made this New year 2010 start as worst as possible for me.

I made the advance payment & booked for a whirlpool frost free refrigerator till today.

I paid the advanced on 19th December 2009 to book the product and made full payment on Dec 31st 2009.

It took nearly more than 3 days for the whirlpool authorized dealer (Viveks - T.nagar) to deliver a product even which was a damaged one which was identified while the product was taken out from the manufacturer's packing & opened by the whirlpool technician Mr. Hari on 2nd Jan 2010 at around 6.30 PM. Then we asked for a replacement immediately. But to be frank even though replacement will be done I wont have the feel of using a new product a psychological factor which any marketer can understand. Thanks to Whirlpool.

I was told that the replacement would be made within a weeks time but it is unfortunate that whirlpool promise has not been brought to action.

I did called the Whirlpool customer care at +91-44 - [protected] on 8th Jan 2010 and I was told that the issue is raised to concern department and would receive a call the same day from a person of that department and also when raised more concerns they gave me the Contact number "[protected]" of "Mr. X - Incharge for Replacement" and said would receive a call from him before that evening and the unfortunate fact is that I haven't received any call from any employee of Whirlpool or from related persons.

Then I ended up calling him but the response I received & the way the person spoke was not satisfactory and I feel that it is the worst part of whirlpool and that does not sounded any professionalism or as a Whirlpool employee. Does have customer handling skills or neither know how to handle a customer and feel arrogance in the way he dealt or spoke to me. The person said that the product will be delivered before morning of 9 Jan 2010 but the same didn’t happen.

I called Mr. X on the same day (9 Jan 2010 at around 11 AM) but again the false commitment & promise made for the delivery before 10 Jan 2010 (which is a Sunday) but Whirlpool executive or person related to Whirlpool doesn’t keep up his words and fulfill their promises & commitment. I did suspected that how cum he can deliver a product on a holiday but believed they would do it as it is a seasonal sale and festive season and might have lot of deliveries which proved to be false and I understood that I was cheated when they were not able to keep up their promise even on 10 Jan 2010 as said by the respectable person in charge for the replacement.

On 10 Jan 2010 (Sunday - working day as said by Mr. X) the product was not delivered and so again I ended up calling the customer service on the above said cust care number where in my call was disconnected by the executive by the caller (executive - Level 1) after I explained my concern to her . Then I called again but I was so frustrated and so my call was transferred by the executive to the floor supervisor (Level 2 employee as per customer service norms) and he has confirmed his name as "Mr. Y".

I told Mr. Y that the most respectable person in charge for replacement has said that their engineers will deliver the replaced product on or before 10 jan 2010 which is today (Sunday) and Mr. Y said that is not at all possible as it is supposed regular company holiday. This is when I understood that I was cheated by that person in charge of replacement (Mr. X) who has told a lie to close the conversation when I contacted him.

Then so I had to show my anger to Mr. Y and told him that I will not disconnect the call until I get a justice or a solution for my precious time, efforts, money, energy and many more which I had spent on tracking them on phone and directly and for the money that I have invested on the product for which he said that he would call be back in 3 hours time tracking the status from the respective department. I told him that I will stay on the line and asked him to track the status and let me know but he refused to do that and started giving me humpty number of reasons for not doing.

He tried to close the call by giving the contact number "+91 - 044 - [protected]" for me to call but then I called the number while he was on the call and found that I felt as if I am talking to an IVR where in the recorded telecom voice comes that "no one is there to pick the call" after the final ring. I told him that this is what is happening for which he said that I need to call Mani the next day which is 11 Jan 2010 (Monday) after all these had happened and stayed with his mouth shut till that moment.

Then I refused to disconnect and stayed on the line for about 30 minutes after which he pulled another Supervisor (name unknown) on the line in order to talk to me. This guy also started taking about the trust I should have on them similarly as said by Mr. Y, Mr. X and other employees of the trustworthy Whirlpool. I told that that Mr. Y has given me the number telling that I would get a solution if I call the number"+91 - 044 - [protected]" but it is unfortunate that no person is available for me to get a right solution and I feel as if I am taking to a IVR or a who is person who is impaired and if this is the case how a customer can trust Whirlpool and its employees. That guy then said that the number"+91 - 044 - [protected]" is the apporiate one for me to call and instead I need to try the numbers "+91 - 044 - [protected] or +91 - 044 - [protected]". I then made him stay on the call until I called both the numbers and found that at least I heard some pre recorded voice of the telecom operator on the number given by Mr. Y but this is even worse.

I would say that it is all about losing customer loyalty, losing trust the customer has on the brand Whirlpool and this is not how a respectable and globally present brand should operate and irritate the customer who ended up purchasing a worst experience in his life.

Read full review of Whirlpool
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
J
11:27 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Whirlpool has left an official reply on this complaint.

Whirlpool a&e customer service/service technicians

This is the best. I had an appointment with A&E today 12/16/09 between 8:00am-12:00 noon. Called customer service at 12:10 and was told the Technician was running late, she would try and reach him and get back to me. At 1:40, I called again, was told that they would contact the technician and get back to me. No call back either time from Customer Service. I call again around 3:00, as I was speacking with Customer service, I looked out the window and saw the truck, in front of my house. I mention it to her and ask why the Technician did not give me a courtesy call. She said, some technicans doesn't have phone and he is one that does have a phone. Now mind you. I am looking at this guy talking on the phone as he get of of the Truck. Never mimd that. I let him in and the first thing he says to me is: You know you have to pay. I said and I also deserved a courtesy call that you would be late. He started the washer and said, oh you said the Suds light and the F35 light comes on. He let the machine run for awhile they he said you need a WL switch that cost $142.57 and plus the $129.99 labor fee. And by the way, you should clean the machine once a month and I have a product that does a great job for $12.13. So I said, can I clean it now. He paused and said wait until we replace the part. So I order and paid him $303.56, of which the part will be here in a few days. Well, later on in the evening, I decided to run the clean cycle, so I used one of the tablets that I purchased. My machine is now working fine, no Suds of F35 light. I believe, due to the fact that we purchased the machine in 2008 and never cleaned it, that was the problem. The Technician never looked bedhind, under the machine.

Poor Customer Service and they are ripping people off. Due to the Holiday season, I gave him a tip.

Please do not use A&E for anything...

Read full review of Whirlpool and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
X
X
xalupinha
Greenacres, US
Feb 24, 2018 3:35 am EST

I have a whirlpool duet which i only used once a week for very light wash. To my dismay, the machine made a loud noise and stop completed. After getting someone to check it out I was told the motherboard is ruined and there was some water inside of the machine, which upon removal stink up my whole house. I cannot believe this machine only less 7 years with minimum use. I am so disappointed with Whirlpool. You invest a lot money thinking you are getting a great product and at the end you see that the company is not providing you with products that less. Very disappointed and will not be buying whirlpool again. I am hoping Whirlpool can reach out to me to discuss kikabrasa@gmail.com

W
W
Whirlpool
, US
Feb 26, 2018 11:45 am EST
Replying to comment of xalupinha

We thank you for your review, and are sorry to hear of the concerns you're having with your Whirlpool® Washer. We'd like to follow up with you regarding your concerns. Please email us at Whirlpool_Reviews@Whirlpool.com with your name, phone number, address and model/serial number and the website you were contacted on so we may do so. Please include a brief description of your concerns in your email. Thank you Whirlpool® Social Media

M
M
mystyle26
, US
Feb 29, 2012 10:21 pm EST

Purchased a whirlpool duet steam washer and dryer from Lowes. Also purchased a stainless french door fridge, total spent in 2 years was over $5500. I have had numerous issues with washer, the fridge broke after 2 weeks of getting it. Is everything they sell defective?

J
J
Jundokaijoe
, US
Jan 26, 2012 12:24 am EST
Verified customer This comment was posted by a verified customer. Learn more

I also have a Whirlpool washer and they know the F-35 problem exists. Washing machines should last several years without major repairs being needed. My washer is 14 months old and is used 2 to 3 times a week. It is a top of the line model that was over $1200. It is borderline criminal that they sell a faulty product and aren't held accountable. If it was a car, there would be a recall. I have contacted Consumer Affairs to complain about this issue. I also recorded the conversation with the Whirlpool Customer Service rep when she admitted that they know it's a problem and there is nothing she can do about it. She even had the nerve to ask me why I didn't buy the extended warranty. My last Maytag lasted nearly 15 years before I had any issues. Whirlpool is junk and I will never buy their junk again.

ComplaintsBoard
G
5:45 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Whirlpool amc service

dear sir
this is just to bring into your kind attention about the pathetic AMC service provided by the co.
I have a semi autometic washing machine and have a comprehensive AMC policy.
when I was called up by your exucative to take the amc, I was told, If I take this Comprehencive Amc policy, it covers the entire machine as insurance.
Now, whenever I call for any problem, your engineer comes and after verifying, the first thing they say that the particular parts which is damaged is not covered. then again I nedd call up different persons and then the part is covered . why so? recently I made a complaint ( no dl1109003571). It was complaint of spin tub break shoe. agiain, the engineer told that this not covered, then after negotiation he agreed to do but told only I have to pay for the break shoe which cost around Rs 50. my question is why I have to pay when my AMC covers the entire machine and more of all nowhere in the policy it is mentioned that 'these...these .. particular parts exclude the policy'. the amount could be even Re 1 but why they ask money.
however he did not attend my complaint and it was closed without being solved.
kindly do the needful
regards.
Gora Chand Das
N.Delhi 45
[protected]

Read full review of Whirlpool and 1 comment
Hide full review
1 comment
Add a comment
S
S
sanjaynana
, IN
Aug 21, 2010 6:00 am EDT

I agree that after making money through AMC these all branded companies they give poor services, the effected people write on internet about there poor services, so can i know that how this (writing on net) will effect these companies, whether any authority takes action against them or nothing happens if any body can explain me on: salmanx1984@gmail.com. I will be very greatfull to him.

ComplaintsBoard
K
11:51 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Whirlpool range

When I self-clean my stove the outside(white) material gets stained from the heat and it is permanently stained. I have an extended warranty from Lowes, where I purchased this appliance. Whirlpool says to contact Lowes and they say it is a manufacturers problem contact Whirlpool. I keep getting the run around. Whirlpool appliances are terribe, service is horrible, and I will NEVER buy another Whirlpool product. They are junk!

Read full review of Whirlpool and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
H
H
Hsiu-Ling Yu
Fremont, US
Nov 21, 2013 11:00 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I purchased whirlpool 6.2ct electric range (model WFE540H0AS) on 3/16/2013 from Lowes, Fremont, CA. I tried to bake my cake on 11/19/2013, and pre-heat it to 400F degree. When the temperature achieved to 400 degree, I put my cake in not even 5 minutes and go to dining room to pick up something. When I turn around, I saw the oven window is so bright and I open the door right away, it has fire from the left side bottom. I turn off the power right away but still has big fire. So I use the fire extinguisher to get the fire off.

I went to Lowes to complain it, this product still under the manufacture warranty and I also purchased two years extended warranty from the store. Lowes sent the 3rd party technician come over to check, they open the bottom element and insist I drop something to caught on fire. He tried 350F degree is working. But the fact is, there's nothing drop, no oil, water or and any ingredients, only fire extinguisher powder all over the bottom. Technician put but the cover, I asked him, how do I clean up the bottom extinguisher mess, he said you don't need to, just clean the top and won't try 400F degree for me since the top didn't clean up. I asked him, I am so fear to use it now, you asked me to clean it up and try again. I only use my oven to bake cakes, cookies, and muffins, and that day the cake even not still raise yet. How could it caught on fire? Is this product defective? I doubt it.

I also called Whirlpool, they said most likely is short circuit, they only provide the repair, unless it can't be repair, then they replace it. Manufacture also told me that my temperature is high. I don't think so. I have no problem to use any oven in 425-450 in the pass. If this is high, why your stove has function to that high degree? I am so upset with both of service. From my concern, nothing dropped to bottom and caught on fire. They all refused to replace the new one and asked me to continued use it. I really don't feel confident to use this one and don't know who can help me to replace it.

https://www.consumeraffairs.com/review/write/rn/

I purchased whirlpool 6.2ct electric range on 3/16/2013 from Lowes, Fremont, CA. I tried to bake my cake on 11/19/2013, and pre-heat it to 400F degree. When the temperature achieved to 400 degree, I put my cake in not even 5 minutes and go to dining room to pick up something. When I turn around, I saw the oven window is so bright and I open the door right away, it has fire from the left side bottom. I turn off the power right away but still has big fire. So I use the fire extinguisher to get the fire off.

I went to Lowes to complain it, this product still under the manufacture warranty and I also purchased two years extended warranty from the store. Lowes sent the 3rd party technician come over to check, they open the bottom element and insist I drop something to caught on fire. He tried 350F degree is working. But the fact is, there's nothing drop, no oil, water or and any ingredients, only fire extinguisher powder all over the bottom. Technician put but the cover, I asked him, how do I clean up the bottom extinguisher mess, he said you don't need to, just clean the top and won't try 400F degree for me since the top didn't clean up. I asked him, I am so fear to use it now, you asked me to clean it up and try again. I only use my oven to bake cakes, cookies, and muffins, and that day the cake even not still raise yet. How could it caught on fire? Is this product defective? I doubt it.

I also called Whirlpool, they said most likely is short circuit, they only provide the repair, unless it can't be repair, then they replace it. Manufacture also told me that my temperature is high. I don't think so. I have no problem to use any oven in 425-450 in the pass. If this is high, why your stove has function to that high degree? I am so upset with both of service. From my concern, nothing dropped to bottom and caught on fire. They all refused to replace the new one and asked me to continued use it. I really don't feel confident to use this one and don't know who can help me to let the manufacture replace it. I think this is defective product and have safety issue. But both of them just don't want to replace the new unit

T
T
tonsoflemons
, US
May 14, 2011 1:02 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have the exact same problem and since my range is out of warranty, they need to send a technician. They want me to pay $129 for a technician to merely look at it. Ridiculous! And if it was deemed a defect, I STILL need to pay the technician. I told them that it's their product and they should stand behind them. Out of warranty is ALL that I hear. I will never buy another Whirlpool product as long as I live!

ComplaintsBoard
U
10:27 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Whirlpool bent near the compressor. replacement to be done

I have purchased new Refrigerator from the show room on 11-10-09.
Company authorised Representative came for demonstration. He observed there is a bent near compressor. He has recommended to replace new fridge. So far the company has not taking any steps.
I request pl arrange to replace immediately.
my contact number is [protected].
my mail id:[protected]@gmail.com

Read full review of Whirlpool
Hide full review
ComplaintsBoard
M
2:24 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Whirlpool not working - service centre at chennai failed to send mechanic.

I lodged a Complaint to Whirlpool Service Centre with Phone No:6000 8558 at Chennai on 06-11-2009. They allotted Complaint No:08815. The Mechanic turned up on 08-11-2009 and just saw the Washing Machine. He stated that the Drum must be cleaned with Acid and Chemicals for which a sum of Rs.1350. should be paid so that the next day the concerned Service Personnel will bring the Kit, dismantle the Washing Machine, apply Acid & Chemicals and clean up. He collected the money of Rs.1350. from me against a receipt. Till today i.e. 24-11-09 he did not turn up. He ran away with my precious money by cheating me. Several Complaints made by me to your Chennai Service Centre did not evoke any positive response. Due to my repeated pressure, another Mechanic by name Mr.Harvick attended the Washing Machine and replaced the water outlet valve on 18-11-09. When I operated the Washing Machine the very next day as per his instructions, it was not working. Your Service Centre is not sending the Mechanic although I am reperatedly making complaints from 19-11-09. Your Service Centre at Chennai is damaging the Image of Whirlpool India Ltd. I am informing my relatives and friends not to buy any Whirlpool Products as the after sale service is the worst.
K.Chandrasekaran. E 104 Grahalakshmi Apartments. Elango Nagar South. Virugambakkam. Chennai 600 092. Tamil Nadu.
e.mail ID: [protected]@yahoo.com

Read full review of Whirlpool
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
P
11:17 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Whirlpool very unprofessional

I have a white electric Maytag oven. I recently used the cleaning function and noticed that each time I used it the trim on top of the door was turning brown. I was not able to wipe it off; the heat was turning the paint brown. I called Maytag around 10/13/2009 and the rep told me the stove is out of warranty but they will cover the parts if I cover the service. She gave me the numbers of two service companies and Stellar was one of them. I called them and they told me the service call would be $72.95+tax. At first I hesitated but I called them. The owner himself came out around 10/14. He began looking at my oven and I went into another room to give him his space. In less than 10 minutes he told me that it was normal but he could order the trim and I would get it in 7 to 10 working days. Things went downhill after this though. He noticed that I had a stack of newspapers from 11/4/2008 with President Obama on the front. He told me "You have enough Obama newspapers"? (Not verbatim) and I told him that I had meant to give them to friends. Then he started talking about the "flat tax" he proposes and how he hates Obamas policies. Of course, I defended Obama and he retracted what he said and told me flat out in my kitchen "I HATE OBAMA" and he continued arguing with me out in the driveway. He turned out to be a birther, deather, and tea bagger all-in-one. I called Whirlpool/Maytag a few weeks ago and told them what happened. The rep told me that what happened to my oven is normal and the first rep should have known. Stellar should have known too but they saw this as a money making opportunity. This rep apologized for what I went through and sent me a check for $50.00. I FINALLY got the part on 11/13 that Stellar ordered and it was black instead of white. So much for that 7 to 10 days. The wife of the owner said she would personally inspect this part before it was mailed to me but obviously she did not. I called Maytag/Whirlpool and they are sending me a new white trim kit. I left messages on Stellars answering machine finally telling them how I felt about their customer service. I am sure I will get a call back from them on Monday. I will NEVER call them for anything EVER again. Their customer service stinks and you do not go into someones house disrespecting them. This tea bagger will never come into my house again.

Read full review of Whirlpool
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
A
1:48 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Whirlpool price match policy

I purchased a Whirlpool front load washer and dryer from Bray and Scarff in Oct. 2009 on the premise that they have a 75 day price match policy. Several weeks later I visted ApplianceLand in Annapolis only to discover that there everyday price was over $400.00 cheaper. Upon contacting my saleman I was informed that I needed a quote to prove that I was not lying. First of all I do not lie and nor will I ever deal with this outfit again. Shortly after I cancelled my order and had both units delivered from ApplianceLand with great service from there delivery crew. If you want the best price than stay away from Bray and Scarff and there untrue price match policy.

Read full review of Whirlpool
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
D
5:45 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Whirlpool microwave oven door cracking

We built our house in 2005. Both of us are retired and were told that Whirlpool was the best. Therefore, we purchased all Whirlpool Applicances. Our Microwave Oven is hardly ever used and now has a "hugh" crack from the side of the door, protruding all around the handle. Also, chips of plastic is falling off the corners of the door. I called Whirlpool and they said I need to purchase a new door for the microwave. After checking, the door cost more than a new microwave. We had a microwave for 20 yrs. and never had one problem. We have decided to replace it with a new microwave but for sure, not a WHIRLPOOL. I would never, never recommend their products to anyone. We will never purchase any of Whirlpool products. Four years and another oven to be replaced that has never been abused. Guess the stove and refrigerator will be next. Their products are terrible and I will NEVER buy another of their products.

Read full review of Whirlpool and 4 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
4 comments
Add a comment
K
K
kucera
Arlington, US
Dec 04, 2015 9:34 am EST

Same here. Model MH1150XMB0. It started cracking after 2 years and I checked to buy a new door but that costs almost as much as a new one. It should have been a recall... I taped it together and looks bad but it works just fine.

T
T
Trina Simpson- Martin
, US
Sep 06, 2015 7:52 pm EDT

I have the same issue. We too purchased all new Whirlpool appliances in 2005. Our microwave is doing the exact same thing. We have also had to relace the control board on the dishwasher. I worked for the company whoch sold these appliances and i am very ashamed to say i recommended these to others.

L
L
lsdk
, US
Mar 16, 2011 6:14 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have exactly the same problem for years . I also have the 2005 model. The model number is MH1150 XMB-2, made in July 2005. Whirlpool sucks.

A
A
AK2K9
Mason, US
Nov 30, 2009 11:47 pm EST

I had the door replaced by Whirlpool within one year and guess what, the second door also has cracked. The quality of these microwaves is abysmal. I have washer from Whirlpool which leaks if the bleach hole is used. I have decided to stay away from Whirlpool and go for brands that offer better quality.

ComplaintsBoard
W
1:44 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Whirlpool defective electric range

I purchased a new electric range directly through Whirlpool by telephone. It was delivered on October 13 but because I needed an electrician it was not installed until Friday the 16th.
I made a pot of soup that afternoon and did not use it again until Sunday afternoon. I turned on the oven for the first time to preheat for pizza rolls and had read in the owners manual to expect a bit of smoke and foul smell.
When the beeper sounded for up to temperature I opened the door and a bit of smoke and a funny odor came out but I was not concerned. As the pizza rolls heated the smell was getting quite obnoxious so I opened the oven after they had been in for 9 minutes. Black smoke rolled out and the fumes choked me. I grabbed the pizza rolls and closed the door, then turned it off. As I grabbed the pizza rolls I noticed some type of bubbling liquid on the bottom of the oven. So after the stove began to cool down and I had some of the fumes out by using my attic fan I opened the door and inspected the oven. There was dripping stuff that looked like hot plastic or silicone sealant it was still wet on the oven bottom and beginning to turn white in the areas of the oven it was cooler on. After a complete cool down I could see a cloudy plastic like substance down the back, both side walls and the front door. It was in globs on the oven racks. I called Whirlpool immediately that day (Sunday afternoon) and was told a service man would arrive Tuesday afternoon. I explained that a service man could not fix this that they would have to replace this defective stove. He insisted to let a technician look at it

The service man from whirlpool arrived late Tuesday afternoon and he agreed that the stove should be replaced but he said “we’ll see what they say” and got on the phone to a lady in a whirlpool office. He explained to her about the plastic and she put him on hold. The Tech switched to speaker phone while on hold so I heard her when she came back came back to say “tell the customer to run the self clean and burn out the residue” When I heard her I said “I don’t want to burn that off in my home I want another stove” The tech relayed what I said, the lady then said we are not send another stove tell her to run the self clean. I again said “No! Just take it back, I want a refund”
He took her off speaker phone, told her what I said and after a minute he hung up. He again said what she told him to say, that I should run the self clean, and I again said I did not want to but since I had no choice I would try. I turned it on while the technician watched. He finished his computer “paperwork” He said my oven racks were not usable due to the amount of plastic on them so he ordered two new racks for the oven
As the fumes were filling my house he gave men the number he had called and said that if this did not fix it or if there was anything wrong to “keep after them and make them give you another stove” and he left

The smell in my home became unbearable, I had both doors open and attic fan running and it was really bad. I called local fire dept and man said the fumes were highly toxic for my disabled husband and I so I called whirlpool again. This is Tuesday evening, after dark. I spoke with a couple of people, each time explaining what was happening and being put on hold, the whole time I am at my back door with air blowing in because I cant stay in the house. (we are in the Midwest, it was chilly)
Finally I get a supervisor who tells me to shut the stove down at the breaker immediately. I did. He then gave me over to someone else in safety dept who was concerned about if we were sick and did we go to hospital either time we smelled the fumes. I kept telling her “no, we had bad headaches and I have another one now, I want a new stove or my money back” but she said she had no control over that, someone will call me tomorrow.
Wednesday… no one called.
Thursday I called the number the technician gave me to plead for help. I was transferred and put on hold so many times… I ended up with the same person (Babs) that the technician had talked with. She said they would not replace the stove. She said the techs report says if I use the self clean that will fix the stove. I tried to explain about what else happened but she kept cutting me off and putting me on hold for long periods of time then come back and state “we are not going to replace the stove”
I said but mam please let me finish and she got very snotty and said “what ?” and I tried to explain that a supervisor in her company had told me to shut the stove off and she screamed at me “and our technician told you to run the self clean to fix it”
I tired again “but mam” and she again yelled at me, I said that the super told me to shut it down AFTER the tech was here. She put me on hold again and when she came back she said No again.
I tried again pleading with her. I paid cash for this stove, it was the first time it was used, it is obviously a manufacturing defect of some sort and I now have a brand new stove that I was told by your supervisor to shut down sitting in my kitchen that I can not use. What am I supposed to do.
She put me on hold
Came back again and transferred me to a man named Jim, supervisor in safety dept and I had to explain it all again. This makes the 7 or 8th time and I was told by the person who connected me to Babs that all the information was already in the file but they made me say it all over again and by this time I was shaking and on the verge of tears.
Jim said “the stove works so we are not going to replace it”
I again went through the whole talk about how I now have a brand new stove they (whirlpool) has told me to shut down at the power source and not use because of the toxic fumes what am I supposed to do. With a smirk he said I could turn it over to my homeowners insurance!

Read full review of Whirlpool and 2 comments
View 0 more photos
Update by whirlpool madness
Nov 11, 2009 3:40 pm EST

I have been contacted by Whirlpool and they are working to resolve the problem
Thank you Stephanie

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
H
H
Hazel Proffitt
, US
Jun 06, 2016 4:17 pm EDT

I purchased whirlpool double oven range model number WGGSOBW02 Feb 2015. I May of 2016 The upper oven overheats to 600 degrees while the tempature is set at 350 Degrees. There is no way an $1100.00 gas stove should go out on a product that is 15 months old should be this undependable and need to be repaired! Whirlpool wants you to buy their service contract that retired individuals can not afford! I have a dependable appliance service man in my area who replaced the computer board and this still did not fix the problem! Unfortunately you are stuck with poor customer service since Whirlpool makes Roper, jenn Aire, magnate brands even though they do not advertise this information but have found out this information from other Whirlpool customers. As a very sissatisfied customer I do not see what a regular customer can do to not buy their products as they are the maker of so many of the brands in the market place.

U
U
unhappyw/whirlpool
Venetia, US
Jun 03, 2016 8:28 am EDT

I purchased a Whirlpool classic range model number RF263LXTS0 on January 2010. We had some hang-ups on the kitchen renovations and were not able to install the appliances until May 2011. Used the cook top that evening, was very pleased. I then went to use the oven about 2 weeks later and it did not heat up. I asked my contractor to come and check things out ( maybe it was something minor I was over looking). He checked the things that he installed and everything on his end was working fine and told me to call Whirlpool. A service technician came out and within 10 minutes said that the oven control panel was defective. I paid $450.00 for this oven originally. The service technician charge me $136.74 for the 10 minutes he was there to tell me that the oven control needed replaced (that is a major part of the oven) and that it would cost me $318.41 to replace the part. I called Whirlpool and explained my circumstance and Paula (she was the supervisor from Tennessee) said that there was nothing she could do (which is BS because she is the supervisor and she has the ability to right the wrong.) I told her that even if I installed the oven back in January of 2010, the major part of the oven should last more then 1 1/2 years. What terrible craftsmanship and crappy customer service. It is sad that customer service can't stand by there products and Whirlpool has to rely on making there money on repairing there defective products. I now have to go out and buy a new oven. I also buy a lot of appliances in my business and I will never buy a Whirlpool again.

Whirlpool In-depth Review

Product Range and Quality: Whirlpool offers a wide range of high-quality appliances, including refrigerators, washing machines, dishwashers, and more. Their products are known for their durability, excellent performance, and innovative features. Whether you need a reliable refrigerator to keep your food fresh or a powerful washing machine to tackle tough stains, Whirlpool has you covered.

Customer Service: Whirlpool's customer service is top-notch. They are responsive, helpful, and always available to assist customers with any inquiries or issues they may have. The company also offers comprehensive warranty policies and excellent after-sales support, ensuring that customers are satisfied with their purchases in the long run.

Pricing and Value for Money: Whirlpool's pricing strategy is competitive, offering great value for money. When compared to competitors in the market, Whirlpool's appliances are reasonably priced, considering their high quality, advanced features, and durability. Customers can trust that they are getting a great deal when purchasing a Whirlpool appliance.

User-Friendliness and Ease of Use: Whirlpool's appliances are designed with user-friendliness in mind. They are easy to install, operate, and maintain, making them convenient for everyday use. Additionally, Whirlpool's website and online platforms are user-friendly, with easy navigation, detailed product information, and a seamless purchasing process.

Energy Efficiency and Environmental Impact: Whirlpool is committed to energy efficiency and sustainability. Their appliances are designed to minimize energy consumption without compromising performance. The company has also undertaken certifications and initiatives to reduce their environmental impact, ensuring that customers can make eco-friendly choices without sacrificing quality.

Reliability and Durability: Whirlpool's appliances are known for their reliability and durability. Customers can rely on their products to last for a long time, with minimal repairs or issues. Customer feedback and experiences consistently highlight the longevity of Whirlpool's appliances, making them a trusted choice for households.

Innovation and Technology: Whirlpool is dedicated to innovation and technological advancements. Their appliances incorporate unique features and technologies that enhance user experience and convenience. From smart home integration to advanced cleaning capabilities, Whirlpool continues to push the boundaries of what appliances can do.

Brand Reputation and Trustworthiness: Whirlpool has a strong brand reputation, backed by their market presence, positive customer reviews, and industry recognition. Customers trust Whirlpool for their reliable products and exceptional customer service. The company is known for adhering to ethical business practices and prioritizing customer satisfaction.

Social Responsibility and Community Involvement: Whirlpool actively engages in social responsibility initiatives. They contribute to philanthropic causes, get involved in the community, and prioritize sustainability efforts. Whirlpool's commitment to corporate social responsibility extends beyond their products, making them a responsible and socially conscious company.

Overall Customer Satisfaction: Based on aggregated reviews and ratings, customers are highly satisfied with Whirlpool. The company excels in all aspects mentioned above, from product range and quality to customer service and social responsibility. Whirlpool consistently delivers on their promises, providing customers with reliable, innovative, and environmentally friendly appliances that enhance their everyday lives.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Whirlpool contacts

Phone numbers

+1 (866) 698-2538 +1 (269) 923-5000 More phone numbers

Website

www.whirlpool.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Whirlpool?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Whirlpool Customer Service. Initial Whirlpool complaints should be directed to their team directly. You can find contact details for Whirlpool above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Whirlpool. Discuss the issues you have had with Whirlpool and work with their customer service team to find a resolution.