Whirlpool Corporation / dishwasher wdt750sahz
I bought a whirlpool dishwasher (WDT750SAHZ) 3 months ago and have had a service tech visit 3x. The first time was for a faulty float mechanism. The dishwasher worked for a couple of months, but now has had the controller replaced. Today, the technician told me the motor is bad and needs replaced. I've been without a dishwasher for several weeks now and each time the service tech returns, I have to take time off of work. I obviously bought a lemon, and Whirlpool needs to replace this lemon with a new dishwasher that works.
Updated by lrummel, Apr 14, 2018
My dishwasher is still broken, and I wanted to provide an update. Because I purchased the dishwasher at Lowes’, I decided to contact Lowes’ customer care, as Whirlpool has offered no further assistance to me. Although not much of a consumer advocate, the Lowes’ rep did explain the WP service policy to me. WP will only replace my dishwasher, if I have 3 service calls for defects within the warranty period. It does not matter how many defective parts are replaced on my lemon dishwasher, but all that matters is number of new service calls logged. Within these first few months of owning the WP dishwasher I have had 4 defective parts replaced – float switch, control panel, motor for TBD reason, and replacement motor for the original bad motor due to a bad diverter on the sump. Since the factory repairman replaced more than 1 defective part on his visits, WP will not even consider giving me a replacement unit. Thus, my only recourse is to continue getting the word out about the poor quality products from Whirlpool. BUYER BEWARE!
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