Whirlpool / I hate this stupid thing
I am just so angry about this brand new $2000 plus combination oven and microwave I could just scream. I have never had occasion to replace one of these, so I had no idea the 'questions' to ask--but bet you would never think to ask this either. "Does the oven make noise while you cook?" No, one would never know to ask this--but now you know. There is a fan that runs the entire time you use this oven. NO, it is not a convection oven. It is a regular oven with what is known as "Accubake." As soon as you turn the oven on, on comes a fan. A fan which not only makes noise but blows hot air out of the top and out of the bottom of the oven. Lovely. After you turn off the oven, the fan continues to blow until the oven is completely cooled off. I am talking OVEN and not MICROWAVE. That I would expect to "hear" - but an oven? Never. I called Whirlpool the 2nd day after installation-they said this is normal and ALL wall ovens now do this. They all have fans. A 'safety feature' for idiots who have left their ovens on and warped their cabinets, etc. Be sure you do not buy a wall oven (or any oven maybe?) without having a demonstration first. Buyer BEWARE. This is one annoying design flaw if ever there was one and I am STUCK STUCK STUCK with what I call the "singing oven." I was forced to give up my other combin. one because the microwave died. I miss it every time I turn this stupid thing on.
Whirlpool Corporation Customer Care's Response, May 18, 2012
Hello Jude Lindquist. My name is Melanie and I am a representative of Whirlpool. We apologize about the frustration you have experienced with your dishwasher and washer. I see from your previous contact that you no longer have the dishwasher. I am sorry that you had to replace it. If you would like us to look into the washer issue further, please contact us at Whirlpool.Digital@whirlpool.com. We would be happy to review your concerns further. Sincerely, Melanie.
Whirlpool Corporation Customer Care's Response, Jul 23, 2012
Hello, Mr. Haubner: My name is Melanie, and I am representative with Whirlpool. I am sorry that you have not received the filters you have ordered. If you would please provide your phone number, address, address where the filters were to be shipped to, the model and serial number of the refrigerator (to verify the right part numbers), we would be happy to look further into your order concerns. Please include this reference number, 2223341, so I can follow up with your better. Thank you, Melanie.
Whirlpool Corporation Customer Care's Response, Aug 06, 2012
Hello. My name is Melanie and I am a representative with Whirlpool. We apologize about the frustration you have experienced with your APPLIANCE. If you would like us to look into this further, please provide your name, the name of the site you were contacted on (ComplaintsBoard), your user ID name (mcarthurdw), your phone number, your address, the full model and serial number, and email the requested information to Whirlpool.Digital@whirlpool.com. We would be happy to review your concerns further. Sincerely, Melanie.
Whirlpool Corporation Customer Care's Response, Aug 13, 2012
Hello mcarthurdw. Since I do not know your real name, I cannot say if I have received your email or not. Please resend me an email with the following information:
User ID Name (mcarthurdw)
If I do not have this information, I will not respond in a timely manner. Thank you, Melanie.
Whirlpool Corporation Customer Care's Response, Aug 20, 2012
Hello mcarthur. I receive your information, and I understand you have been in contact with our specialty department regarding this matter. You will need to contact them with any further concerns. Sincerely, Melanie.
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