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Whirlpool / non rectification of fault

1 India

I have a 220 liter double door refrigerator from Whirlpool. I have other goods like AC, fully automatic washing machine from this company too. I also have all these products under AMC, my customer id is: 367961.

For last 3 months I have been calling the company consistently since the water trey is broken, every time I am told it will be done in next 2-3 days.

3 months damn it... what have I paid AMC charges for?

INDIA, the lax system in place..if there is system no one is following it.

Can Whirlpool give this kind of ### service in a advanced country?

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