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Whataburger / poor customer service

Posted: Feb 14, 2018 by   User 
Complaint Rating:  0 % with 1 votes
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Contact information:
Lubbock, Texas
United States
Today, February 14, 2018 I went to Whataburger Store # 720 on Quaker Ave in Lubbock Texas. I went through the drive thru and ordered my lunch at 12:36 pm. There was a line all the way around the building when I was asked to pull around and wait for my food. At 1:02 pm I was late getting back to work from lunch so I went inside. They were carrying food out for cars behind me. I asked where my order was, they told me they were still waiting on my onion rings! It was 1:05 before I was able to get my food and I was seriously late to work. This is unacceptable! I understand being busy but, if they had some organizational skills, this would not have happened. I will NEVER go back to that store.
Complaint comments Comments (0) Complaint country United States Complaint category Food

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Whataburger Logo Whataburger
Customer Care Service
300 Concord Plaza Dr.
San Antonio
Texas
United States - 78216
+1 210 476 6000
+1 210 496 4001
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