The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

wen haircare / Charged Credit Card for Product That Was Not Ordered

1 New South Wales, Australia Review updated:

I tried the product on the advertised offer. I didn't like it. I moved countries and changed credit cards.

The called my elderly father and convinced him to pay for $199.50 worth of product I did not order and charged his credit card.

this is appalling unethical behaviour!

After I sent a complaint, they told me they had sent my unpaid bill to a debt collector's!!!

Unbelievable. Obviously I did not receive the first bill for the unordered product as I had let the country. Otherwise I would have tried to sort it out immediately before they tricked my father into paying for it.

DO NOT GIVE YOUR CREDIT CARD DETAILS to pay for Wen products or if ever dealing with Guthy Renker

Sort by: UpDate | Rating

Comments

Post your comment