Hairfinity’s earns a 1.7-star rating from 2 reviews and 9 complaints, showing that the majority of customers are dissatisfied with their hair care products.
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I have amnot been able to take any hair, skin & nails
I have amnot been able to take any hair, skin & nails vitamins or biotin by itself due to the fact that it causes cystic acne. This is the only product that I don't have that issue with but I can only take 1 a day. The average hair loss per day is about 250 strains. I was under severe stress a few months ago & was losing bout 1,000 strains a day! I wasn't taking any vitamins at the time & my hair has become so thin that I have stopped any type of styling cause I'm afraid it will damage my hair even more. I can't wait for this to arrive as I have not used it in a year. I already know, from previously, that it works & will thicken my hair and make it grow so I can get that lost hair back. I'm not stress free but I'm not losing my hair either, thank God! Thank you for producing a product that I can take & works so well!
I have been using hairfinity products for years now
I have been using hairfinity products for years now and absolutely love everything I've used! I use the amino masque, shampoo/conditioner, and leave in conditioner regularly and have definitely noticed a difference in volume, texture, and shine in my hair. I stopped taking the pills only because my hair is pretty long now, but that's thanks to the pills! I have taken the pills on and off for about 6-7 years as I wanted to speed up my hair growth and they definitely work! I recently just began taking the gummy vitamins and the volume booster pills and I'm hoping they have as great of results as all of the other products I have used! I wish free shipping was available on cheaper orders so I can restock as needed and not always have to buy in bulk, but other than that I'd recommend this site/these products to anyone in a heartbeat!
Hairfinity Complaints 9
Mixed Experiences with Hairfinity: A Review of Their Hair Products and Customer Service
I've been buying from Hairfinity for a while now, and I gotta say, I've had some mixed experiences. I made three orders in the last month, and one of them had a broken top. I did what they told me to do and sent it back with the original shipping label. I was keeping an eye on the tracking, and it turns out they got it back, but they didn't give me a refund or anything. I had to call them up to see what was going on, and they only offered to send me another one after I asked about it. I don't get why they didn't offer that in the first place, and it's kinda frustrating that I had to call them to get anything done. It feels like they're just sitting on my money, you know?
But, I gotta say, when everything goes smoothly, Hairfinity is pretty good. I've seen some real improvements in my hair since I started using their products. My hair feels stronger and healthier, and it's growing faster too. I've tried a bunch of different hair products over the years, and Hairfinity is definitely one of the better ones.
Overall, I'd say that Hairfinity is worth checking out if you're looking for something to help your hair grow and stay healthy. Just be prepared for some bumps in the road if something goes wrong with your order.
Hairfinity Purchase Review: Promo Code Frustration but Excited for Results
I was really excited to try out Hairfinity after hearing so many good things about it from my friends. I decided to go all out and get 8 vitamin boosters to really give my hair the boost it needed. Luckily, there was a sale going on so I could save some money. I decided to split my purchase into two transactions so I could use my points as well.
The first transaction went smoothly and I was able to use my points without any issues. However, the second transaction was a bit frustrating. When I tried to use the HFCM19 promo code while logged into my account, it wouldn't work. I tried multiple times but it just wouldn't apply the discount. I was getting really annoyed because I didn't want to miss out on the sale.
Finally, I decided to try making the purchase as a guest instead of a member. To my surprise, the promo code worked! I was able to get the discount and complete my purchase. However, because I made the purchase as a guest, I wasn't able to redeem my points for that order. It was a bit disappointing because I had been saving up my points for a while, but I was just happy to finally get my Hairfinity vitamins.
Overall, I'm really excited to see the results of using Hairfinity. I've heard so many good things about it and I'm hoping it will help my hair grow stronger and healthier. Despite the frustration with the promo code, I'm still happy with my purchase and can't wait to see the results!
Hairfinity Review: Overpriced and Overhyped Hair Supplement
I was gonna give this product a quick rating and be done with it, but since you're asking for a comment, here's my two cents. Hairfinity is basically just an overpriced version of those hair, skin, and nails supplements you can get at any old drugstore. Honestly, I don't see any difference between this and the cheaper options. Sure, they might have added some fancy packaging, but that doesn't change the fact that it's the same old stuff. Plus, I've noticed that taking this supplement has actually caused me to break out more than usual. I'm pretty sure it's because of the high dose of biotin they put in it. So, not only is it not worth the extra money, but it's actually causing me more problems. If they dropped the price by like 60%, maybe it would be worth it, but as it stands, it's just not worth the hype. And don't even get me started on all those paid YouTube testimonials. Like, come on, we're not stupid.
Is Hairfinity Legit?
Hairfinity earns a trustworthiness rating of 82%
Highly reliable. Use their services with confidence, yet trust but verify.
We found clear and detailed contact information for Hairfinity. The company provides a physical address, 2 phone numbers, and email, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Hairfinity has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of Hairfinity's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Hairfinity.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Hairfinity.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Hairfinity have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
However ComplaintsBoard has detected that:
- Hairfinity's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 2 complaints being resolved.
- Hairfinity.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The hairfinity.com may offer a niche product or service that is only of interest to a smaller audience.
Hairfinity Review: Great Products, but Website Navigation Can Be Tricky
I recently tried out Hairfinity and had a bit of trouble navigating the website. When I selected a product, I couldn't figure out how to remove it from my cart. I ended up just closing out my page and waiting to go back in to reorder exactly what I wanted. Another time, I had two orders being processed at the same time, which was confusing, so I closed out the pages and came back later to place my order with no problem.
One issue I had was with adding my address. I had to add it again as a new address to get my apartment number to show up in the system. It showed that it was there, but for billing and shipping, only the street address showed up and not my apartment number with it.
Despite these hiccups, I was happy with the products I received. My hair felt healthier and stronger after using them. I especially liked the hair vitamins, which seemed to make a noticeable difference in the growth and thickness of my hair. The shampoo and conditioner also left my hair feeling soft and silky.
Overall, I would recommend Hairfinity to anyone looking to improve the health and appearance of their hair. Just be prepared for a few website navigation challenges along the way.
Hairfinity Review: Unreliable Shipping and Customer Service - Not Worth the Hassle!
My experience with Hairfinity has been a real bummer. I've had to chase up on so many lost orders and had so many delays with products either arriving late (8-10 weeks) OR the products have just not arrived at all. Hairfinity has quite often had to cancel the previous orders as they had gone missing in transit or were unable to be located. It's been a real headache!
I was really hoping that Hairfinity would be my go-to for hair growth supplements, but unfortunately, their unreliability has made me question whether it's worth it. If the product wasn't a 'miracle in a pill' there is no way I would be using Hairfinity as a company. I mean, who wants to deal with all this hassle just to get their hands on a product that's supposed to help them?
I'm really disappointed with Hairfinity's lack of customer service and reliability. It's a shame because I've heard great things about their products, but I just can't deal with all the stress that comes with ordering from them. If in the future I am able to find a more reliable supplier of this product then I will be ceasing to purchase from Hairfinity. It's just not worth the headache!
Disappointing Shipping Experience with Hairfinity, but Good Customer Service
I gotta say, I was pretty bummed out when I got my Hairfinity products in the mail. The box they came in was all beat up and looked like it had been through a war. And when I opened it up, I saw that everything was just thrown in there all willy-nilly. The shampoo and conditioner had their plastic seals broken, and the leave-in conditioner had spilled all over the place. And don't even get me started on the oil - it looked like someone had stomped on it!
I mean, I get it, things happen during shipping. But for the amount of money I spent on these products, I was expecting a little more care to be taken. It was my first time ordering from Hairfinity, and I was really hoping for a better experience.
But I will say this - the customer service was pretty good. I called them up and complained about what had happened, and they were really nice about it. They're sending me a new leave-in conditioner and oil, which is cool. I appreciate that they're trying to make things right.
Now, I haven't had a chance to try out the products yet, so I can't speak to how well they work. I'm hoping they're worth the money I spent. But I'm not sure if I'll order from Hairfinity again. It all depends on how these products turn out.
Hairfinity Products Review: Great Results, But Delivery Experience Needs Improvement
I recently ordered Hairfinity products from their website and unfortunately, my delivery experience was not great. The delivery company called me asking for my location, even though I had provided my full address at the time of purchase. They had given me a delivery window of 1pm to 6pm, but the courier arrived at 12:00, which was inconvenient for me.
To make matters worse, when I tried to pay with a 200 AED bill, the courier representative said he didn't have change and that he would come back tomorrow. When I explained that I wouldn't be available tomorrow, he simply said "well that's not my problem." I was frustrated and decided to call the courier company to complain.
Thankfully, the courier representative eventually came back with my package and the change I needed. While I appreciate that the issue was eventually resolved, the whole experience left a bad taste in my mouth.
Aside from the delivery mishap, I have been using Hairfinity products for a few weeks now and have noticed a difference in the health and strength of my hair. I have less breakage and my hair feels smoother and more manageable. I also appreciate that their products are made with natural ingredients and are free from harmful chemicals.
Overall, I would recommend Hairfinity products, but I hope they can improve their delivery process to avoid similar issues in the future.
Hairfinity Review: Great Product, Fast Shipping, Coupon Issue Resolved
Hairfinity is a product that I have used before and I must say, I really love it. Recently, I noticed a coupon for 30% off and I thought it would be a great idea to order some more. However, when I went through the payment section, I was charged the full price instead of the discounted price that was shown earlier. I was a bit disappointed but I contacted their customer service and they responded in good timing. The only thing is, they asked me to provide a picture of the coupon. The coupon came from Facebook and I see it all the time, so I started scrolling through trying to find it again. By the time I found it, the discount had lowered to 15% and I had never seen that one before. I explained this to them and they granted me the 15% discount. I was fine with this, but as soon as the money got back on my card, all I've been seeing is the 30% off coupon.
Despite the coupon issue, I still love Hairfinity. It has helped my hair grow longer and stronger. I have noticed a significant difference in the health of my hair since I started using it. The vitamins are easy to take and don't have a bad taste or aftertaste. I also like that they are made with natural ingredients. I have recommended Hairfinity to my friends and family and they have all had positive experiences with it as well.
The shipping is also fast and reliable. I usually receive my order within a few days of placing it. The packaging is also nice and secure, so I don't have to worry about any damage during shipping.
Overall, I am very satisfied with Hairfinity and will continue to use it. The coupon issue was a bit of a hassle, but their customer service was helpful and resolved the issue in a timely manner. I would definitely recommend giving Hairfinity a try if you're looking for a product to help improve the health of your hair.
Hairfinity: Disappointing Customer Service and Shipping Issues
I gotta say, I'm pretty bummed out about my experience with Hairfinity. I ordered my stuff way back on November 26th and I still haven't gotten it. I've tried calling customer service a bunch of times, but nobody ever picks up. Finally, I got through to someone and they told me that my package got sent back to them because they had the wrong address. But like, I got a bunch of emails and tracking info that all had the right address on them, so I don't know what the deal is there.
Anyway, they said I had to pay extra for shipping and handling to get it sent back out to me, which is super annoying. And then they told me I wouldn't get a refund for the shipping and handling fee I already paid, which is just ridiculous. It's been a while now and I still haven't gotten my refund, so needless to say, I'm pretty disappointed with the whole thing.
Honestly, I don't think I'll be doing business with Hairfinity again. And I definitely wouldn't recommend them to anyone else. Thanks for nothing, guys.
Overview of Hairfinity complaint handling
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Hairfinity Contacts
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Hairfinity phone numbers+1 (888) 387-4151+1 (888) 387-4151Click up if you have successfully reached Hairfinity by calling +1 (888) 387-4151 phone number 0 0 users reported that they have successfully reached Hairfinity by calling +1 (888) 387-4151 phone number Click down if you have unsuccessfully reached Hairfinity by calling +1 (888) 387-4151 phone number 0 0 users reported that they have UNsuccessfully reached Hairfinity by calling +1 (888) 387-4151 phone number+1 (888) 496-2028+1 (888) 496-2028Click up if you have successfully reached Hairfinity by calling +1 (888) 496-2028 phone number 0 0 users reported that they have successfully reached Hairfinity by calling +1 (888) 496-2028 phone number Click down if you have unsuccessfully reached Hairfinity by calling +1 (888) 496-2028 phone number 0 0 users reported that they have UNsuccessfully reached Hairfinity by calling +1 (888) 496-2028 phone number
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Hairfinity emailssupport@brockbeauty.com100%Confidence score: 100%
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Hairfinity address840 Oak Harbor Blvd, Slidell, Louisiana, 70458, United States
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Hairfinity social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 06, 2025





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