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Wells Fargo Home Mortgage / home policy cancelation

1 Elgin, TX, United States Review updated:

We recieved a letter yesterday from our home policy company if they don't recieve a payment by christmas day(5 days away) they will cancel our policy. After investigating the past 12 months of payment statements, we discovered the Wells Fargo escrow department sent a payment to the home policy company a few months ago but it was not correct. We now have to come up with $239 to pay or be without insurance. I know Wells Fargo is going to get a really mad phone call tomorrow. I never had any problems with Wachovia. It's a shame they were turned over to Wells Fargo thru no fault of our own. I'm gonna pay the $239 to make sure we don't lose our insurance. Right now my hubby and I are not going to buy presents for each other. I also noticed on our last statement they haven't paid my county taxes like Wachovia did every November. Thank you Wells Fargo for trying to get us to lose our house.

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  • Gi
      6th of Mar, 2013
    0 Votes

    Sadly, you cannot assume the mortgage company will pay things correctly. Errors are often made. It's best to check periodically that the taxes/insurance are being paid correctly over the year, it's what I've learned to do when errors were made on my mortgage as well.

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