Wells Fargo Dealer Services / auto loans
Wells Fargo's underhanded business dealing are not limited to Home Loans/Mortgages. I was unfortunate enough to not only have my primary checking and savings accounts through Wells Fargo, but my Auto Loan as well.
Like many others I was caught in this trap when Wells Fargo bought out Wachovia. While dealing with Wachovia for several years before the take over I had no problems with either my online banking or the Auto Loan. On the rare occasions a mistake was discovered the customer service people at Wachovia were always courteous and helpful. After the take over I closed my banking accounts upon discovering that I was being charged NSF charges on debits drawn on my automatic payroll deposit which was held for 2 weeks or longer on every deposit leaving me constantly in debt. Unfortunately I was unable to transfer the car loan. Last spring due to an unauthorized payment by an outside party drawn on my private checking account, my auto payment was returned. I was unaware of this until notified by the bank several weeks after the event. On investigating, the problem was located, and shortly after I was contacted by Wells Fargo via USPS and they were made aware of the situation. As my next payment was now due I attempted to go on-line as I had always done but was unable to complete the transaction as I was now "locked out". Without an address to send the payment to I was now 2 months in arrears! This has been a constant nightmare of trying to "catch up" for almost 1/2 a year. Yesterday my 2004 Dodge Durango was taken from my home along with my camera, my medications, my purse containing close to $400.00 in cash, credit cards, debit card, checks and other banking information, my social security card, etc. leaving me financially destitute and with out my prescription medication which I am unable to replace over the weekend. This occurred AFTER I had made a payment in the required loan amount of $460.10 3 days prior as per an agreement made via telephone the proceeding week! I have been deceived and lied to by these people who I have since discovered receive a commission on any money paid. I have been promised extensions, refinancing options, discontinuation of collection proceedings... anything to get more money from me! I have been constantly harassed to point where I hate speaking to these obnoxious people as it just seems to go no where other the making me angry and frustrated. I am constantly called at work even though I have stated it is placing my job in jeopardy. A pox on Wells Fargo and it's lying, deceitful minions! If anyone out there is considering a class action suite against these shysters please count me in!
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