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Wayfair / shipping nightmare

1 Bethpage, NY, United States

Ordered wall tiles for a customer's bathroom June 18th, 2015. Paid for fastest shipping option, and the lady over the phone said to me it would be delivered to me 100% by the 24th. I called the 22nd and 23rd just to make sure it was still on schedule, they said it was. Then I get an e-mail the 24th at night, not a phone call, stating that they had to change the shipping and it wouldn't be to me until the beginning of July! This is completely unacceptable as I had the tile guy lined up to install it all and it was not ready. Will never use this company and I advise everyone to stay away because their customer service lies through their teeth!

Jun 24, 2015

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