Washington Gas / billing
My complain about Washington Gas
The incorrect bill was sent for December, because of an incorrect miter reading and an investigation took a place. The miter was corrected and for January we got correct bill. I got new statement on 02/09/2009 and there are still incorrect amount for December plus late fee. I spoke with representative about this issue and with supervisor Ms. Shila at lease 5 times, but amount for December is still incorrect and now is February.
I sent three letters to customer service and I didn’t get any response at all. My problems with Washington Gas started last September (09/2008) as wrong miter reading, wrong bill and up today I can’t resolve all issues.
I’m going to submit this letter to all sources, which I could possible find.
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