Walgreens Pharmacy 3914 Commercial Blvd. Tamarac, Florida / overall customer service and the pharmacy manager - david

Tamarac, FL, United States

I took my perscription in on Monday, October 22, 2018. I got a call from the pharmacy manager, David, who told me the scrip was missing the amount of pills. He said he called my doctor to get the information. I also called my doctor to get this error fixed. Tuesday, October 23, I called and the pharmacy and was told they hadn't heard back yet. I called the office and they said they called and told someone the number of pills. I called David, the manager and he told me that, no, they hadn't heard. Once again, back to doctor and they said they talked to David. Long story short, today is Thursday, October 25, and I had to go back to the pharmacy at3914 Commercial Blvd., David's store, and pick up my UNFILLED perscription and go to a different pharmacy. I have complained about David before and refused to go to his store. I was told by an employee at a store on 601 E. Commercial Blvd., Monday, that they could not fill my Norco script, because as of July 2019, there is a law that says you have to be in a certain neighborhood to fill that drug. That is how I ended up in David's store. When I asked him about the new law, he told me that is not true and he 'has no knowledge of any such law and the other store was wrong". I repeated that to Stacy, the manager at 601 E. CommercialBlvd. today, and she said he certainally does. Bottom line, I was bounced around by the 3914 W. Commercial Blvd, Tamarac, Florida store and Manager, David for 4 days and I will NEVER

Oct 25, 2018

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