Waffle House / menu item not available/price not adjusted

Midway Florida, US Review updated:
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Today I went into Waffle House off SR 90, Midway, Florida. I ordered a porkchop dinner (2 chops, hash browns & a salad). The total for this meal $10.25. They did not have any lettage to make a salad. I was officered hash browns, but extra carbs was no substitute for a salad. YET THEY REFUSED TO MAKE ANY ADJUSTMENTS IN THE PRICE. Stating Waffle House has a Strick rule on substituting food items. I was forced to pay 3.65 for a salad they could not provide. This is very poor customer service. Can not provide the meal but refusing to adjust the price.

Same restaurant on 3/26/17. They charged me $2.10 for a coke to go. Then I was handed a SMALL coffee cup (12 oz) and told they did not have any large cups. For $2.10! I am on travel status so I was limited were I was going to eat. But this is really bad service.

Mar 27, 2017
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  • Co
      Mar 27, 2017

    "I was forced to pay 3.65 for a salad they could not provide"
    You weren't forced to do anything. If didn't agree with their offer you should have canceled the order.

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