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Vodafone Spain / mobile

1 Spain

In November i purchased a new Nokia C6 using the points I had accumulated the phone was on offer for 1400 points however on arriving home I found the phone to be faulty and so returned to the "vodafone Shop" for a repayment. They told me it would have to go back to nokia for testing and would take 15 days.
20 days later i recived an SMS from vodafone telling me that they accecpted the phone was faulty and to visit the "vodafone shop" for a replacement, I did this only to be told they had none in stock and would have to order one. another 10 days. when the phone arrived they could not put it on the system as the original offer had expired????? it is now another 10 days 6 visits to the shop 5 hours on the phone to vodaphone and still no phone. this company has the worst customer service I have ever experienced


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