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Vodacom / was told could not pre-order but could

1 Johannesburg, South Africa
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04/11/2016
I'm really quite upset with Vodacom. When the new phones where launched in South Africa in October I spoke to Vodacom more than once to find out if I could pre-order the phone and where told multiple times I can't and it will not be necessary. I asked in a vodashop and customer care as well. Now that I upgraded I can't get my phone for a month because they are still giving phones out to pre-orders. I'm really upset with this matter and it's frustrating. I stayed loyal to you guys because I never really had a problem with you. I know for a lot of people this would not be an problem but it is for me.

Co
Nov 4, 2016

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