Vodacom / taking advantage of a alzimers patient

South Africa, ZA
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My Mother has a Vodacom contract which Vodacom wont cancel because they say its hasn't reached full term even though she has dementia to make matters worse they are phoning her asking if she wants a tablet or to upgrade her account, she doesn't have the mental capacity to process all of this and say yes every time, we have complained to Vodacom numerous times but this all falls on deaf ears and nothing is done about it they keep saying they will sort it out but to date we are still waiting, this is a extremely disappointing situation which is extremely frustrating, my take on Vodacom is one of complete disgust and shame how low will you go to fleece a mentally handicapped patient out of her pension money .

Dec 01, 2016

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