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vodacomcustomer service center

My name is Karen Cramer and I have been a loyal customer with Vodacom having 3 contracts with you guys. I have logged a query on customer services on the following days with the query numbers 6 October ref no003S~SCR4, Nov 25 ref no 002G~00T0 and 5 Dec ref no [protected] and still no response

My query was having Vodacom find proof of purchase of my apple iPad mini as I needed it for Apple to deregister the Apple id on the device. My nephew was using it for school and the whole of term 4 he did not have an apple to use for E learning.

The service is ridiculous from customer services where they say within 72 hours we will have feedback. Still waiting till this day for a response.

Ka
Dec 09, 2018

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