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Virgin Active Wood Green Branch / refund

1 United Kingdom

hi:

After my membership was cancelled I was still charged £37.95 TWICE EVERY MONTH! Having been to the wood green branch in person, I was told to wait for the call from James who was responsible for my membership. I never hear from him. I called for several times but I was prevented from talking to him for various excuses.

Is this the service you promised to you customer ?

Looking forward to hearing from you!


Altaira Gao

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