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Videocon /konzerv 7500k / videocon washing machine not repaired since one month

1 India

My konzerv 7500k washing machine became unservicable and a complaint was launched on 07 apr 08 at ambala city haryana videocon service centre vide complaint no do7w15 dated 07 apr 08. The technician tested the machine and informed that the pcb has to be changed. It is one month two days since the machine is unserviceable and nothing had been done by videocon. Even online complaint to central office and conversation with mr rajeshwar of videocon karnal haryana has not yeilded any result. It appears that videocon is not bothered with after sale service. I have been calling the service centre regularly but I keep on getting the answer that it will come in two days. Since the company is unable to reair my washing machine I want the company to replace the same

Prashanth siddapur
114/1, airforce officers enclave
Race course
Ambala cantt

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