Verizon DSL / cancellation of services!
I switched my phone and Internet services from Verizon to Comcast because Comcast offered three services (including cable) at one low price. I have been trying to disconnect my DSL service from Verizon for over a week now. Everytime I called last week, I got a message saying that 'all agents are currently busy, please hang up and call back later'. I finally got thru todayat 10: 29 AM. After going thru their menu and telling them that I wanted to cancel my services, they told me that the next available agent will speak to me and put me on hold with some music playing. It is now 12:23 AM (almost 2 hours later) and I am still on hold listening to that monotonous music.
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