UShip / over billing

Auston TX, United States

Wile accepting a bid to ship 2 motorcycles to FL clicked continue but inadvertently overlooked a small easily overlooked button about insurance which as in most WEB sites would come up highlighted so clicked continue a second time noticed it the next time around declined insurance and clicked continue this time it went through. American express auto called my cell phone alerting me I had three consecutive charges for $700+ within a minute so they were al declined. I called Uship and after spending five minutes drilling into the bowls of their WEB page where it is hidden and listed 800-usip... instead of also giving the numbers so I have to sort it out o the key pad for myself. Finally I get a CS representative that is rude accusing me for the three consecutive charges when I never got past the charge screen until the third try when the transaction was accepted.. I asked to speak with a supervisor waited five minutes and hung up.


Apr 19, 2014

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