The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
UShipscams & misleading

We at trotter auto transport right on this complaint board to try and help consumer's understand that uship is not a transport company, they are not bonded or carry insurance to protect you vehicle or any other idem's you have shipped thur there website.
Uship is a directory for trucking company's to bid on your loads so you can find a transport company. Uship also charge between 20% to 22% on top of your transport bids so that means it is not free like it says on there website they also do not check the trucking company mc number (Operating authority) or insurance to make sure they are operating legally. This is why there has been so mean consumer complaint on the internet about uship they have also started there own website's about complaint's and if you read those website's you will see there is none, uship delete's them, them self just as they do on there twitter account's and facebook. Trotter auto transport has posted complaint on there twitter & facebook accounts and they block us and or delete those posting's.
Trotter auto transport take's the time to write these posting about uship because we get a lot of calls every week from people that has had a bad experience wih uship or some of there carrier's and uship does nothing to help these consumer and there complaint.
I would like to point out one of the main misleading thing's about uship's website, 80% saving's, this is the most misleading thing's I have every heard of, example if you are shipping a vehicle (Mid size vehicle) from miami, fl to los angels, ca and let say the cost was $1000.00 dollars well if you take 80% off that that $200.00 dollars to ship your vehicle and thats not going to happen. I have been in the auto transport business for 15 years now and the going price has always been between $900.00 to $1000.00 dollars to ship a vehicle (Car) depending on fuel cost so do not believe that when you see that on uship. All so because of uship's fee's, most transport company's will bid a flat rate this rate does not include all that company's fee's, once you accept a bid from uship you will find this out or if it is one of the legal company's on uship, if you would have been able to call them direct you would have saved the amount that uship just collected from you and what do you get from uship for that money they collected from you... A phone number to the transport company that bidded on your vehicle and that's it. To all consumer uship is a scam and one way you can go around uship and find out if the bidding company is legal just google there business name on the e-mail you receive from uship, it will have there company name on it. If they are a legal trucking company they will have a website with there phone number and a way to verify there mc number, if the website does not have there mc number on it some where then do not use them and uship might let you repost you vehicle but they might also charge you again so make sure they do not. If there is a mc number you can verify this your self by going to federal motor carrier saftey administration (Fmcsa) websitehttp://www.fmcsa.dot.gov/ and inter there mc number and it should come up the same business name that was on your e-mail bid if it does not come up or says inactive you need to report that wright there on the website and uship as well for not making sure they where a license company to transporting vehicle's.
No matter what uship tells you this is there website and it is there responceabled to no who's bidding on there website to protect the consumer.

Please any question or quote reqest you can call trotter auto transport [protected] or go to www.trotterautotransport.com
If you every look up trotter auto transport on uship it will show that are account is suspended indefinitley, they did this because we made complaint's about them on this complaint board and filed a complaint at the austin, tx attorney genrals office, we did this because of all the complaint we where getting from customer's we got from uship, uship would tell the customers the money they are collecting was a deposit on there transport witch is not true they just do not what to use the word uship fee because the website says free and it is not.in the 15 years I have been in this business I have never seen nothing like this website ever, now that it is out there the scams and complaint about the auto hauling industrie have gone up so high I can't even put a percentage on it, also becareful of website that ask you for you info and state you will receive up to 10 free quote's, all they are doing is saleing your e-mail to transport company's that you do not no if there legal company's. If you look at are quote page on are website that go's direcly to are office and you will only receive a quote from us so any website you go to make sure the quote page looks like are's or you will receive all kind's of e-mails for weeks.

Thank you
Trotter auto transport.com

Responses

  • Mo
    morgan muffin Jan 12, 2012

    I just finished watch the new Shipping Wars show on A&E and just wanted to sahre my opinion. The show is at times funny, sad and interesting, but it is at all times very inaccurate as to how the process really works and to the real economics of a deal. What is left out of the numbers is that uShip charges a high commission percentage ( and other hidden fees ) to the truckers and that they do not allow the truckers and the shippers to interact directly...that is why you see errors and mistakes when a trucker gets to the pick up and is surprised as to what the shipment they quoted on really entails. ShipAlmostAnything.com not only promotes direct communication between the shipper and the trucker, it is demanded because the transaction is totally in the hands of the parties involved. There can be many errors on uShip because they have to protect their commission so they do not allow direct contact between the parties. ShipAlmostAnything.com does not charge any commissions so they have nothing to protect and this is good for all involved. Everyone should start posting their shipments on both websites and see how much better and cheaper it can be on ShipAlmostAnything.com. Try both websites and good luck...

    0 Votes
  • Mt
    mt man Dec 24, 2011

    uShip will suspend a tsp's account if they insist on COD even though they say the customer has a choice to use the so called safe pay or COD it's set up to lead the customer to the safe pay or what ever they call it now, they suspended my account indefinitely for not accepting their method of pay even though I specified in the bid cash on delivery only, they told me I had to complete the job ...like I am going to drive 2000 miles not knowing how I would be paid, now they are keeping the shippers money and telling me I can't cancel, I got news for them they can take uShip and shove it, they are definitely a bunch of crooks ...never ever have any dealings with them

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.