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UseNeXT / Fraudulent claims

1 United States Review updated:

I was charged for a membership for unlimited free downloads to a site for movies and music downloads, and in fact there is no site and the software doesn't even work.

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Comments

  • We
      4th of Mar, 2009
    0 Votes

    i was a usnext user for 7 years till i was hit in 1 week with 3 charge each for 250 gig a cost to me of 99$ tring to resolf the problem was inposeble for 3 riesens
    1 first contaced with support truh internet was taking 3 days after the fisrt overcharge the send this
    You informed us that someone might be using your account without your permission.

    We advise you to do the following:

    1. Please scan your computer for viruses. You can use the free software from http://free.avg.com/.
    2. Afterwards, change your e-mail address in your member area.
    3. Change the password of your member area ("My details" --> "My password") 4. After you have done points 1-3, contact us again so that we can create a new software password for you.

    Please note that steps 1-3 are obligatory before we can create a new password for your software!
    after following there advice i was charge the same day a other overcharge of 250gig and this with a new pass word with in 24 hours till i contaced my bank there was a 3th charge of 250gig on my account and i was not be able to cancel my account from the software and no way to get in contaced with support the just hung up my calls i think is there a way to take actions some how please send info to my e-mail ad lookingnew2002@yahoo .com

  • Di
      2nd of Aug, 2009
    0 Votes

    I tried the free trial of usenext over 2 years ago and while ok wasn't exactly what I was looking for so cancelled before the end of the "free" trial.

    A few weeks ago I get an e-mail reminding me I owe them just over £100. Go to usenext and log in to the account I cancelled. Turns out it wasn't cancelled with no way to prove that I in fact cancelled during the free trial. They wait 2 YEARS before sending me a payment demand, no other communication during that time at all. I respond explaining my side of things and asking them to clarify a few points, next e-mail I receive is from a debt collection agency.

    A nice big bill for something I've never used. Save yourself grief and stay the hell away from these cowboys.

  • Fe
      28th of Jun, 2010
    0 Votes

    I just got hit witha $101.68 charge from usnext i signed up for the trial 14 days after the first 5 gig it wouldnt let me download any more so i upgraded to the 10.05 for one month and it let me continue downloading so i thought everything was ok WRONG they said i never purchased this i called the and they say i was using the free download mode so then whats the point in being charged 101.68 that you can down load for free, and i never kliked on the free down load mode i down loaded about 35 gigs and they had no record of it they said i only downloaded 5 these guys are thiefs stay away from usenext

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