Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

US Mattress / S&F mattress

Jun 9, 2015
0% 1
Contact information:
us mattress
1015 abberley circle
Phone: 6154961340
Stearns & Foster has been the worst mattress that I have ever had. Not only is it the worst mattress, but the customer service is by far the worst in the industry. S&F does not care about their customers in the least bit. As a disabled combat veteran, I broke my back in an IED explosion. I spent the extra money thinking that I would get the most comfortable mattress, especially for all of the years of sleeping in fighting holes and rocks! I was wrong, the fighting holes are more comfortable. My fiance are both way under 200lbs, and this mattress is like sleeping in a taco. We roll into one another all night long!!! I'm only home 3 months out of the year; thus she is primarily the only one in the bed, and she does not sleep in the middle of the bed. For years we rotated the mattress (single side pillow top), and that doesnt work. We have most recently flipped the mattress to the hard side, and purchased a $400.00 memory foam topper. Nothing seams to work and S&F could care less!! I bought the mattress in late 2010/early 2011 and have been complaining ever since!! skrusinsky@yahoo.com


Sort by: UpDate | Rating
N  9th of Jun, 2015 by 
Agree Disagree 0 Votes
What is the warranty on the purchase?
N  12th of Jun, 2015 by 
Agree Disagree 0 Votes
10 year; however, I have called numerous times only to get denied. If they would just lie in the bed they would feel 2 people rolling to the middle

Post your Comment

US Mattress Logo US Mattress
Customer Service
1289 Rickett Rd
United States - 48116
+1 800 455 1052
+1 810 229 2388
View Full Information

Reply to