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US Mattress / S&F mattress

1 1015 abberley circlehendersonville, NC, United States Review updated:
Contact information:
Phone: 6154961340

Stearns & Foster has been the worst mattress that I have ever had. Not only is it the worst mattress, but the customer service is by far the worst in the industry. S&F does not care about their customers in the least bit. As a disabled combat veteran, I broke my back in an IED explosion. I spent the extra money thinking that I would get the most comfortable mattress, especially for all of the years of sleeping in fighting holes and rocks! I was wrong, the fighting holes are more comfortable. My fiance are both way under 200lbs, and this mattress is like sleeping in a taco. We roll into one another all night long!!! I'm only home 3 months out of the year; thus she is primarily the only one in the bed, and she does not sleep in the middle of the bed. For years we rotated the mattress (single side pillow top), and that doesnt work. We have most recently flipped the mattress to the hard side, and purchased a $400.00 memory foam topper. Nothing seams to work and S&F could care less!! I bought the mattress in late 2010/early 2011 and have been complaining ever since!!

Jun 9, 2015
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  • Th
      9th of Jun, 2015
    0 Votes

    What is the warranty on the purchase?

  • Kr
      12th of Jun, 2015
    0 Votes

    10 year; however, I have called numerous times only to get denied. If they would just lie in the bed they would feel 2 people rolling to the middle

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