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The complaint has been investigated and resolved to the customer’s satisfaction.
This review was chosen algorithmically as the most valued customer feedback.
Buyer Beware!!!
I only wanted to post this to hopefully prevent this from happening to others. At the end of this I will place a copy of an email I sent to US Mattress that I received no response to. I placed an order with US Mattress on 12/29/09 and by 1/6/10 I had heard nothing from US Mattress so I called them to learn the status of my order and was hung up on twice and...
Read full review of US Mattress and 15 comments
The complaint has been investigated and resolved to the customer’s satisfaction.
This review was chosen algorithmically as the most valued customer feedback.
Selling defective merchandise
This company is selling defective mattresses. I went through 3 Sealy mattress, two of which were determined by Sealy and US Mattress to be defective. All 3 beds were different models but all felt the same. I spent almost $1000 for a mattress that feels like cheap foam. I would say it's Sealy but my previous mattress was a Sealy and two friends just bought a...
Read full review of US Mattress and 8 commentsOverview of US Mattress complaint handling
US Mattress reviews first appeared on Complaints Board on Jan 11, 2010.
The latest review Delivery service and over all buying experience was posted on Mar 30, 2023.
The latest complaint Employee issue was resolved on Jul 27, 2014. US Mattress has an average consumer rating of 2 stars from 22 reviews.
US Mattress has resolved 6 complaints.
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US Mattress contacts
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US Mattress phone numbers+1 (800) 455-1052+1 (800) 455-1052Click up if you have successfully reached US Mattress by calling +1 (800) 455-1052 phone number 0 0 users reported that they have successfully reached US Mattress by calling +1 (800) 455-1052 phone number Click down if you have UNsuccessfully reached US Mattress by calling +1 (800) 455-1052 phone number 0 0 users reported that they have UNsuccessfully reached US Mattress by calling +1 (800) 455-1052 phone numberCustomer Service+1 (734) 453-1300+1 (734) 453-1300Click up if you have successfully reached US Mattress by calling +1 (734) 453-1300 phone number 0 0 users reported that they have successfully reached US Mattress by calling +1 (734) 453-1300 phone number Click down if you have UNsuccessfully reached US Mattress by calling +1 (734) 453-1300 phone number 0 0 users reported that they have UNsuccessfully reached US Mattress by calling +1 (734) 453-1300 phone numberPlymouth Store+1 (248) 669-0907+1 (248) 669-0907Click up if you have successfully reached US Mattress by calling +1 (248) 669-0907 phone number 0 0 users reported that they have successfully reached US Mattress by calling +1 (248) 669-0907 phone number Click down if you have UNsuccessfully reached US Mattress by calling +1 (248) 669-0907 phone number 0 0 users reported that they have UNsuccessfully reached US Mattress by calling +1 (248) 669-0907 phone numberWest Bloomfield+1 (248) 530-5204+1 (248) 530-5204Click up if you have successfully reached US Mattress by calling +1 (248) 530-5204 phone number 0 0 users reported that they have successfully reached US Mattress by calling +1 (248) 530-5204 phone number Click down if you have UNsuccessfully reached US Mattress by calling +1 (248) 530-5204 phone number 0 0 users reported that they have UNsuccessfully reached US Mattress by calling +1 (248) 530-5204 phone numberBirmingham Store+1 (248) 663-2329+1 (248) 663-2329Click up if you have successfully reached US Mattress by calling +1 (248) 663-2329 phone number 0 0 users reported that they have successfully reached US Mattress by calling +1 (248) 663-2329 phone number Click down if you have UNsuccessfully reached US Mattress by calling +1 (248) 663-2329 phone number 0 0 users reported that they have UNsuccessfully reached US Mattress by calling +1 (248) 663-2329 phone numberBloomfield Hills Store+1 (734) 887-6699+1 (734) 887-6699Click up if you have successfully reached US Mattress by calling +1 (734) 887-6699 phone number 0 0 users reported that they have successfully reached US Mattress by calling +1 (734) 887-6699 phone number Click down if you have UNsuccessfully reached US Mattress by calling +1 (734) 887-6699 phone number 0 0 users reported that they have UNsuccessfully reached US Mattress by calling +1 (734) 887-6699 phone numberAnn Arbor Store+1 (248) 402-0205+1 (248) 402-0205Click up if you have successfully reached US Mattress by calling +1 (248) 402-0205 phone number 0 0 users reported that they have successfully reached US Mattress by calling +1 (248) 402-0205 phone number Click down if you have UNsuccessfully reached US Mattress by calling +1 (248) 402-0205 phone number 0 0 users reported that they have UNsuccessfully reached US Mattress by calling +1 (248) 402-0205 phone numberRochester Store+1 (866) 647-5744+1 (866) 647-5744Click up if you have successfully reached US Mattress by calling +1 (866) 647-5744 phone number 0 0 users reported that they have successfully reached US Mattress by calling +1 (866) 647-5744 phone number Click down if you have UNsuccessfully reached US Mattress by calling +1 (866) 647-5744 phone number 0 0 users reported that they have UNsuccessfully reached US Mattress by calling +1 (866) 647-5744 phone numberHastens Detroit+1 (800) 455-1052+1 (800) 455-1052Click up if you have successfully reached US Mattress by calling +1 (800) 455-1052 phone number 0 0 users reported that they have successfully reached US Mattress by calling +1 (800) 455-1052 phone number Click down if you have UNsuccessfully reached US Mattress by calling +1 (800) 455-1052 phone number 0 0 users reported that they have UNsuccessfully reached US Mattress by calling +1 (800) 455-1052 phone number
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US Mattress address1289 Rickett Rd, Brighton, Michigan, 48116, United States
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Recent comments about US Mattress company
S&F mattress1
What is the warranty on the purchase?
2
Maybe you were a rude customer, there's 2 sides to every story and...
1
03-27-2011
I have emailed them and called last weekend and left a...
2
Just found this site looks like a list of complaints from all over...
5
WARNING: Do not buy from these people. We purchased a King Sealy...
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