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UPS / non delivery of goods

South Africa Review updated:
5
THE INCIDENT

Hi there I ordered books from barnes and noble and paid for 1-4 days delivery. I had my friend erica marais of megatraining place the order so that it could be delivered to her business in case i wasnt at home when they came.These people dont phone you or email and tell you there is a problem with the package. when i spoke to annatjie she said no xtra cost. the books have been there since the 22nd nov. yesterday they phoned to say we must pay xtra so we pay it in and today is friday still no books.on the tracking site they say they tried to deliver but no money was available they never delivered any books to us. I need the books what now????
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Th
  25th of Mar, 2008
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make sense please

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United Parcel Service of America [UPS] Logo United Parcel Service of America [UPS]
Customer Service
Overall Satisfaction Rating

979 Reviews
55 Glenlake Pkwy NE
Atlanta
GA
United States - GA30328-3474
+1 800 742 5877
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