Unlimited Vacation Club by AMResorts / unlimited vacation club by amresorts

Miami, FL, Mexico

My husband and I vacationed at Cancun, Mexico from July 10th to July 15th, 2017 . At July 1th we attended a presentation at Secret The Vine Resort in Cancun owned by Unlimited Vacation Club. We were told about a lot of benefits of becoming a member of Unlimited Vacation Club. We signed a contract of $9, 699 and paid $4, 299 on the spot with a card that we had to apply for at the resort in order to pay the down payment. We went back to the Unlimited Vacation Club Representative the next day to cancel the membership but we were told that we can't cancel and told to return to our hotel room. We were not provided any contract information from Unlimited Vacation Club. When we try to book a travel it's expensive than any travel agency that you can book online plus the credit that they claim to give you every year you can't use it once. You get only $200 or $300 discount at each booking, plus you have a year to use it. This timeshare does not suit us. Under Mexican Law( the contract was signed in Mexico), these timeshare/vacation club contracts have a mandatory 5 day right to cancel the contract. So on July 12th, 2017 we spoke to the concierge to cancel, we also went back to the Unlimited Vacation Club by AMResort to cancel. But they just ignored us. I contacted the credit card company that we made the down payment with, I am hoping they will get us our money back. Please do your self a favor and do not buy any timeshare from Unlimited they a lot of restrictions and you don't really get anything in return.

Oct 31, 2017

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