United Parcel Service [UPS] / shipping

Lansing, IL, United States

I went into the ups store that is located on S. Mlk blvd in Lansing, MI 48910 I needed to return an item to a store that I did not want. The company gave me a pre address paid postage label to return to them. I gave the lady the box along with the label and the invoice. Instead of her paying attention to what she was doing she was so busy chatting with her co worker that there was a mix up so instead of the product being shipped off to the store it was returned to my home almost 2 weeks later. So I go back to that same Ups store and explained what happened. The same lady that screwed up the return in the first place takes the package and says" oh the label is wrong I guess I didn't pay attention" then she tells me that I need to pay 12$ to send the product back the reason I'm upset is that after the initial transaction I specifically asked for a tracking number and she tells me that I do not need one Wow thanks alot for the crappy experience so now I will just try another carrier and I definitely will let people know that If you want your packages returned when you needed them too DO NOT GO TO THE UPS on 3105 S. MLK Jr. BLVD Lansing, MI

Jun 22, 2017

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