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United Parcel Service [UPS] / driver refusing to deliver directly to my house

Sevierville, TN, United States

I order many items on-line and once in awhile have a larger package delivered. I live in an RV/Campground/Mobile Home Park. The driver just dumps all the packages for the mobile home park at the campground office instead of delivering items to the home address that is on the label. Most of us that live in the mobile home section are elderly and have no way to get to the campground office to pick up packages. The owners of the park have asked him multiple times to deliver the packages directly to the homes. He refuses to do it because it is much easier for him to leave everything in one place. We all pay for the UPS delivery service and expect it to be delivered to the actual address.

Tn
May 11, 2017

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