Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

U-Haul

Posted: Jan 16, 2018 by    

terrible way to do business

Complaint Rating:  0 % with 1 votes
0% 1
1
Wanted to rent a truck and had to go online to arrange reservation. According to the site, I would have to drive an hour away from my home to pick up a 15ft truck. Why? There is a uhaul rental place 1.5 miles from my home. I initiated a chat and my request was answered by someone named Dominique. I was typing my question when I realized that there is a limit of 140 characters so I had to go back and abbreviate words etc. to make my issue fit. While I was re-typing, my chat was ended due to a 3 min. limit. Really? I hate having to do things online anyway. God forbid humans interact with each other personally! I guess businesses that require business to be conducted online don't care about the older population, that are more financially secure and less likely to tear up equipment. Going to CALL a local company. May cost me more but worth it.
Complaint comments Comments (0) Complaint country United States Complaint category Other

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards Complaint Agree Neutral Disagree
Comment text
Attach photos (optional)

U-Haul International Logo U-Haul International
Customer Care Service
Phoenix
Arizona
United States - 85004
+1 800 468 4285
View Full Information
Contact Us
bdomains.com
     

Reply to

Send