U-Haul Internationalovercharged

We rented a van this past Saturday. We understood there would be a pre-authorization on our card for the estimated rental. We were told it would be reversed when the van was returned and the actual amount was charged to our account.See the Top 10 Worst Complaints in Erie, PA Two days later the pre-authorization AND the actual charge are still on my account. Also, and unfortunately, we trusted that they had the mileage right and did not snap a picture of the odometer when we picked it up. They charged us for 29 miles when we only drove nine.

Oct 02, 2018

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