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Turkish Airlinesissue with what can be hand carried in the flight

Hello Sir, Madam
I Shiju Thomas travelled on Turkish Airlines on 8th May from Mumbai to Istanbul and from Istanbul to London.
At Mumbai I was told "Power bank is allowed in hand luggage" but at Istanbul airport my power bank was taken from me saying it was not allowed.

I have lost an expensive power bank because I was not given the correct information at Mumbai.

Would request to have a look at this and respond to me
My email ID is [protected]@yahoo.com

Sh
May 09, 2017

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