- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
hotel reservation at travelocity was a mistake!
Using Travelocity to book hotel reservations in Hawai'I was a mistake. When we needed an extra day on our package, the hotel confirmed the reservation but told me only Travelocity could book it. When I called Travelocity, they couldn't find the reservation and told me they couldn't book it. When I complained using their "Guarantee" service, I received an automated email message referring me back to the same phone number I had just called earlier. The best part is, I waited until arriving at the hotel and extended the stay on my own. I learned my room cost $25 a night LESS than the Travelocity "special" rate. i.e., it cost me $175 more to use Travelocity.
Needless to say I won't book through them again.
website misleading price quotes
I am writing this letter in order to complaint and make others aware of the misleading price quotes given by the Travelocity website. Last year I was unfortunate enough to fall prey to this misleading price quotes twice. Both times, I had situations where I was purchasing a airplane ticket last minute, and was on a hurry. I searched their site, and found...
Read full review of Travelocity and 17 commentsAbout Travelocity
One of the key features of Travelocity is its ability to provide customers with competitive prices on flights, hotels, and other travel services. The website has partnerships with major airlines and hotel chains, which allows them to offer exclusive deals and discounts to their customers. This means that users can save money on their travel expenses without sacrificing quality or convenience.
Another advantage of using Travelocity is its customer service. The website has a dedicated team of travel experts who are available 24/7 to assist customers with their travel needs. Whether you need help booking a flight, changing a reservation, or finding the best deals, the Travelocity team is always ready to help.
In addition to its travel services, Travelocity also offers a range of travel resources and tools to help customers plan their trips. The website features a travel blog that provides tips and advice on travel destinations, as well as a travel guide that offers information on popular attractions, restaurants, and activities in various cities around the world.
Overall, Travelocity is a reliable and convenient online travel agency that offers a wide range of travel services and resources to customers. With its competitive prices, excellent customer service, and user-friendly interface, Travelocity is a top choice for anyone looking to book their next trip.
Overview of Travelocity complaint handling
-
Travelocity contacts
-
Travelocity phone numbers+1 (855) 863-9601+1 (855) 863-9601Click up if you have successfully reached Travelocity by calling +1 (855) 863-9601 phone number 0 0 users reported that they have successfully reached Travelocity by calling +1 (855) 863-9601 phone number Click down if you have UNsuccessfully reached Travelocity by calling +1 (855) 863-9601 phone number 0 0 users reported that they have UNsuccessfully reached Travelocity by calling +1 (855) 863-9601 phone numberUnited States+1 (855) 231-0928+1 (855) 231-0928Click up if you have successfully reached Travelocity by calling +1 (855) 231-0928 phone number 0 0 users reported that they have successfully reached Travelocity by calling +1 (855) 231-0928 phone number Click down if you have UNsuccessfully reached Travelocity by calling +1 (855) 231-0928 phone number 0 0 users reported that they have UNsuccessfully reached Travelocity by calling +1 (855) 231-0928 phone numberCanada+1 (417) 520-5312+1 (417) 520-5312Click up if you have successfully reached Travelocity by calling +1 (417) 520-5312 phone number 1 1 users reported that they have successfully reached Travelocity by calling +1 (417) 520-5312 phone number Click down if you have UNsuccessfully reached Travelocity by calling +1 (417) 520-5312 phone number 4 4 users reported that they have UNsuccessfully reached Travelocity by calling +1 (417) 520-5312 phone numberInternational
-
Travelocity emailsmemberservices@travelocity.com100%Confidence score: 100%Support
-
Travelocity address5400 LBJ Freeway, Suite 500, Dallas, Texas, 75240, United States
-
Travelocity social media
Most discussed Travelocity complaints
website misleading price quotesRecent comments about Travelocity company
What a nightmare. Using airline credit.
ZIP Transfers
7 reviews
Muslims Holy Travel
9 reviews
Condominium Travel Club
6 reviews
Worldwide Travel Experts
13 reviews
Veena World
10 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
Travelocityis a ripoff operation.
I had to cancel a hotel reservation in Bangkok 2 months prior to arrival date. The hotel cancellation policy was to charge $25.00 or one night room rate. Travelocity charged me for the full 4 night booking that I made. In my opinion, nobody should use an agent like Travelocity.
Mike Eldridge