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Traveler HelpDesk / you charged me twice for tickets.

1 San Francisco, CA, United States Review updated:

On November 26, 2018, I unknowingly booked tickets through your agency because you misrepresented your company as Asiana Airlines when I inquired. I made our reservations for one-way flights to Incheon South Korea so that our family could report for my husband's duty with Air Force.

You charged me twice for this transaction. When I called to have you cancel our reservations for such reckless abuse of power, you flat out declined and you still have yet to credit my card for having charged my family twice.

As well, I authorized you to charge my card 4396.00 and you charged my card 4397.00, one more dollar than permitted, which is fraud.

I have disputed this with my bank, USAA, which is investigating your shady practices and highly unethical business behavior.

Do not use this company!!! EVER.

Traveler HelpDesk
Traveler HelpDesk
Traveler HelpDesk

Jan 12, 2019
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  • Fl
      12th of Jan, 2019

    There is no indication that someone charged the passnger once or twise inccued from the text.
    You need to submit the complaint to your bank for refund, if you have a prove of unautorised transaction.

    0 Votes

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