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TracFone / product doesn't work

Kennesaw, GA, US Review updated:
Contact information:
Phone: 678-401-6111

About six weeks ago, I upgraded my phone and a few days later I noticed that I couldn't receive incoming calls. They were going into a voicemail that I couldn't access. I could make calls just fine, but I couldn't receive any. I spoke to at least six service people over the phone trying to get this resolved. Their service people were all very polite but failed to solve the problem. Three times, I was told to wait 24 hours and the problem would disappear. Nothing happened. Finally, I filed a complaint with the Georgia Public Service Commission, which has intervened on my behalf. But it is now a week later, and all I got was a phone call telling me they were working on it. I really, really doubt that. I feel they've given me the runaround and they're now doing the same thing with the Georgia PSC.

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Comments

  • Pj
      Aug 28, 2010

    Buy tracfones at walmart, they always take them back if they don't work

    0 Votes

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